Phone goes to a hub location. Not the actual store you’re calling.
From what I have noticed, mornings are very understaffed. Later in the afternoon staffing gets a little better. Answering the phone isn't their priority in the am.
They tend not to answer, but they do pick up.
I have never gotten through on the phone to them at this location. Ever. I always have to go in person.
My experience is they tend to be under staffed during the morning hours. Just keep trying or call back after 1pm.
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