I would say they're short staff and the customers complaining. With the new people working there you might as well go there and look.
This Walmart has changed significantly since pre-2000. The employees back then cared about the customer service, the cleanliness of the store, they made sure items wear stocked and ordered, some would even scan barcodes to see if they have an item in stock for you. And everyone was uniformly dressed. But now it's sad to say all of that has gone. You may find a couple of caring worker's who dont mind going out of their way to assist you.
Never called
I don't know but they're most definitely not understaffed. On the other hand the employees are very lazy and rude. Not all of them but most.
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