I took my grandson to the store in Franklin Mills, store yesterday and he bought Computer surround speakers, he asked if he can test to see if they work and was told no. But that they do test to make sure they work, they don't! What can we do

That's the chance that you take when shopping at thrift stores.....

Call the store and speak with a manager.

Ask to speak to the manager jose cruz

I shopped there on Sunday and a customer was returning items

There is no local # to call. I did call the Corp # and it says press a # to speak to a Team member & it goes to VM. No call back yet. I am going back to store tomorrow even though it says no Returns or Exchanges!! I hope they can do something since they do not even turn on and he paid $20.00.