I've been there for both vape and tincture products. Not even close to any complaints. These guys [Brookline store] are terrific!
What did you pay for it?
I suggest go to neta n show them n they more likely to explain better but if I could have seen it maybe I'll be able to tell you what s wrong with it n have a wonderful day
Unfortunately I'm not into vapes. I would give them a call or either bring it back if your not satisfied and see what they can do for you.
Thanks! Your answer is awaiting moderation.