Hi I buy this station the lady she was rude she got higher voice and she told I'm rude she's name is karambit she very mean to the customer

Yes they are like that when it gets busy there. Maybe they have stress or need more help...no excuse for being rude tho....

Call shell corporate office and talk to the regional manager for that station

In the recipe they always or most of the time have the store number you should call and ask to speak with the manager and let them know about this.