To whom do I log a complaint about poor customer service. My practice is a first time user of this facility. We placed a large order. The order was wrong and the receptionist was hostile and rude. Is this an example of Roma's policy?

Department store

6141 Columbia Crossing Cir, Columbia, MD 21045, USA

Dinner theater

5900 Symphony Woods Rd, Columbia, MD 21044, USA

Dog park

5901 Rivendell Ln, Columbia, MD 21044, USA

Bakery

10730 Little Patuxent Pkwy Suite 102, Columbia, MD 21044, USA

Barber shop

9192 Red Branch Rd suite 250, Columbia, MD 21045, USA

Breakfast restaurant

6478 Dobbin Center Way Suite 300, Columbia, MD 21045, USA

Department store

6111 Dobbin Rd, Columbia, MD 21045, USA

Eyebrow bar

8765 Centre Park Dr, Columbia, MD 21045, USA