I order at 9:15pm and my food 10:10pm which is too late And the order it’s not correct and when we tell her i ordered it with crispy chicken but we have grilled chicken she bring us a a plate a said take the grilles chicken out by yourself

Be mindful of how busy they are. Sometimes the amount of Togo orders can effect the wait. Remember cheesecake factory is not fast food. Every order is made fresh. If you send your food back unfortunately you will wait. Food here is always better early in the night

You should've ask for a manager & got a discount on your bill.

Did you ask for the manager?