To Susana you will need to contact the DMV and let them know the situation and they should be able to fix the issue
After paying mostly they send you stickers.when and where you pay they give you temporary photocopy of registration too.you can print That too.
Virginia does not have registration stickers. You can verify and track transactions online however at dmv.virginia.gov
Go to your bank to see if they can track it if it was received by dmv and maybe they can cancel it check your statements
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