Dick Hannah Volkswagen

Category: Volkswagen dealer

Address: 3500 NE Auto Mall Dr, Vancouver, WA 98662, USA

Phone: +13603429358

Opening hours

Sunday: 10AM–7PM

Monday: 7AM–6PM

Tuesday: 7AM–6PM

Wednesday: 7AM–6PM

Thursday: 7AM–6PM

Friday: 7AM–6PM

Saturday: 7AM–6PM

Reviews

Stephanie Friend

Jul 17, 2022

Nicholas made buying our VW atlas such a pleasant experience, he listened to what we wanted. Was extremely knowledgeable about the car and various trim lines and was so patient with all my questions. Mike the sales manager made sure we were getting the best rate, and took the time to explain all our options. Jacob the finance manager made the signing process painless and quick! Highly recommend team!

Jason Friend

Jul 17, 2022

Had such an amazing experience buying our Atlas - highly recommend Nicholas! He listened to our goals and helped us accomplish them! Jacob in finance helped us find solutions to get the best rate available! Also Mike the sales manager did an outstanding job in helping us get everything figured out and getting us a great deal on our trade in. They even helped us figure out how to finance our other vehicle at the same low rate they were able to get for us through a local credit union! Highly recommend !!! Go see the awesome people at Hannah VW!

Amanda Mendez

Apr 7, 2022

I wish there were more than 5 stars! My experience here was beyond what I expected. Larry and the rest of the team really helped me find the car I wanted, at the price I wanted, and made the entire process so easy! They treated me and my daughter absolutely incredible the entire time we were there! I have purchased vehicles from other dealerships in the past, and always dreaded the process, this time was so different and quick! Thank you for all your hard work and excellent customer service!

Carolyn Akimseu

Mar 1, 2022

We went in toward the end of the evening on a rainy Sunday. I had been looking at the Golf for quite a while and felt like I was getting close to making a decision so my husband and I decided to pop in and take a quick look at what was in stock. I didn't really intend to buy but they had exactly what I was looking for at a price that was in my range! Isaac and Jacob made it easy to say yes. They really made the effort to give me exactly what I wanted. It was probably the most painless car buying experience I've had to date and I love my new car!

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Questions & Answers

Can I return my Volkswagen if I leased it from another dealer?

Dick Hannah Volkswagen | Aug 18, 2019
Dick Hannah Volkswagen | Aug 18, 2019

Customers often ask if they have to return their leased vehicle to the Volkswagen dealership they purchased from. You can return your lease to any Volkswagen dealership, including Dick Hannah Volkswagen.

Do I need to make an appointment for an oil change?

Dick Hannah Volkswagen | Aug 18, 2019
Dick Hannah Volkswagen | Aug 18, 2019

No, we are now offering our Quick Service Express for those regular service intervals. This walk-in service is available from 7:30 am to 4:30 pm Monday through Saturday.

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How often do I need to change my oil?

Dick Hannah Volkswagen | Aug 18, 2019
Dick Hannah Volkswagen | Aug 18, 2019

Volkswagen recommends an oil change interval of 1 year / 10,000 miles for all Volkswagen models 2009 and newer. For model years 2008 and older, the recommended interval is every 6 months / 5,000 miles.

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Do you offer service loaner cars?

Dick Hannah Volkswagen | Aug 18, 2019
Dick Hannah Volkswagen | Aug 18, 2019

Yes, we have service loaners available. Please call our service department to confirm availability and cost.

What is covered in your Lifetime Powertrain Warranty?

Dick Hannah Volkswagen | Aug 18, 2019
Dick Hannah Volkswagen | Aug 18, 2019

Everything that’s included in the factory limited powertrain warranty is now covered for as long as you own your vehicle as a complimentary feature with your purchase of any new 2018 or newer Volkswagen model purchased after June 1, 2018.

Do you accept trade-ins from other manufacturers?

Dick Hannah Volkswagen | Aug 18, 2019
Dick Hannah Volkswagen | Aug 18, 2019

Absolutely yes. We are able to offer a competitive trade-in value for every make and model.

If I live in Oregon, do I have to pay Washington Sales Tax?

Dick Hannah Volkswagen | Aug 18, 2019
Dick Hannah Volkswagen | Aug 18, 2019

No, you pay only the fees applicable to your state of residence.

Do I have to keep my lease for the full term?

Dick Hannah Volkswagen | Aug 18, 2019
Dick Hannah Volkswagen | Aug 18, 2019

No, a lease like any other purchase contract has several different options for ending it early.

My check engine light is on; what should I do?

Dick Hannah Volkswagen | Aug 18, 2019
Dick Hannah Volkswagen | Aug 18, 2019

If your check engine light is on steady and yellow, we recommend first checking your gas cap for being fully tightened. If this does not solve the issue, then we recommend calling and setting an appointment to have your vehicle inspected. If your check engine light is yellow and flashing, we recommend having it towed in immediately.

Are any dealers selling any old used but cherry type 1 VWs?

L.Shalimar Drakeford | Aug 18, 2019
Dick Hannah Volkswagen | Aug 18, 2019

Thank you for the question. Unfortunately, we do not have any type 1 Beetle's in our inventory. Please let us know if you have any additional questions.

I just went to emissions testing so i could get tags and plates on my car but i failed it over a p1176 code. What would cause that? I know o2 sensors can and some hoses but I'm not sure which ones.

Levi Back | Aug 18, 2018
Dick Hannah Volkswagen | Aug 18, 2018

What year, model and engine do you have & we can look up some information for you?

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What is your store doing to make it safe for customers and employees?

Dick Hannah Volkswagen | Aug 17, 2020
Dick Hannah Volkswagen | Aug 17, 2021

Social Distancing protocols are in place per guidelines. Signage and floor decals help to ensure all people maintain appropriate distance. All staff members are wearing masks when dealing with the public. Plastic barriers have been installed, where appropriate. Additional hand sanitizer stations are installed. All vehicle touch-surfaces such as door handles and steering wheels are being sanitized.

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Do you offer financing for service?

Dick Hannah Volkswagen | Aug 17, 2020
Dick Hannah Volkswagen | Aug 17, 2020

Yes we do! We offer flexible monthly payments on the service of your vehicle.

Do Oregon customers have to pay Washington Sales tax on Parts and Service?

Dick Hannah Volkswagen | Aug 18, 2019
Dick Hannah Volkswagen | Aug 18, 2019

No, Dick Hannah Volkswagen will not be charging Oregon customers sales tax for parts or labor purchased/performed at our dealership. We have made this decision to cover the sales tax for our Oregon residents moving forward from July 1st, 2019.

What are the Covid safety practices like here?

Anonymous | Aug 17, 2022
Mushroom Creature | Aug 17, 2021

There is hand sanitizer easily available to customers. Everyone wears masks. And there's plenty of space to stay 6 feet apart.

Why is nobody responding to the emails that were sent out , after repairs were done on the car ? Not willing to help anymore or just bad customer service/ignorance ?

Dacianus Purice | Aug 18, 2019
Dick Hannah Volkswagen | Aug 18, 2019

Thanks for reaching out. Please give us a call and we will be able to further assist you.

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