Address: 336 228th Ave NE Ste 100, Sammamish, WA 98074, USA
Phone: +14253915097
Sunday: Closed
Monday: 9AM–1PM
Tuesday: 9AM–1PM
Wednesday: 9AM–1PM
Thursday: 9AM–1PM
Friday: 9AM–1PM
Saturday: Closed
Adam Kowalke
I had a great experience with Christy, the Branch Manager in Sammamish. After spending over 2 hours with no success working with the WaFd phone representative to try to determine why my online autopayment was not posted as usual, I called the local branch. Within ten minutes, Christy was able to determine that when the online banking system had changed on November 15th, they had canceled my autopayment. She helped me setup autopayment at the branch. Really great customer service - she made the extra effort to help and I am grateful.
Katy O'Brien
The customer service here is outstanding! Everyone I have spoken to here has been extremely helpful (and patient with my many questions!). This may be the happiest I have ever been with a bank.
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We’re proud to be a portfolio lender. We originate and retain your mortgage loan for the entire term. Since we don’t sell our loans to the secondary market, we’re able to provide our borrowers with flexibility and one-to-one service.
WaFd is our longtime nickname and an abbreviation of Washington Federal for over a century. WaFd Bank also aligns with our NASDAQ ticker symbol—WAFD. We pronounce it “Wah-Fed”. For more information visit our About Us page.
Washington Federal did modify the name, to WaFd Bank. We are still the same bank you trust. We launched the simplified name because the previous title did not emphasize that we are a bank. Our solution? Put the word “bank” in our name - WaFd Bank.
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