Address: 3 Monroe Pkwy P, Lake Oswego, OR 97035, USA
Phone: +15036353830
Sunday: Closed
Monday: 8AM–8PM
Tuesday: 8AM–8PM
Wednesday: 8AM–8PM
Thursday: 8AM–8PM
Friday: 8AM–8PM
Saturday: 9AM–6PM
Sara Gray
This is where I do most of my shipping, and the staff here are kind and hardworking. I often don't have to wait, and they're great at answering questions and moving things along.
E H
I wish I can post ZERO starts. Mike does not ship packages quickly, but he sure does know how to lose a customer in record time. Mike who I had a displeasure of speaking with was defensive and rude from the start of our conversation. I called to inquire about high cost of a package that was sent to me from this service location while out of town. We paid $147 for 24 hour shipping on Thursday, but package did not arrive until Monday. Mike shared that UPS does not do refunds and there is nothing we can do. I said I understood that, but that I think problem could have been prevented before the item was even shipped by providing the customer all the necessary information. Mike was not surprised that the package was late, close to the weekend , so why was a cheaper, 4 day option not given? I checked with another mailing center, and they said 4 day shipping would have been $27. It should be a common courtesy to tell customers all of their options, especially if 24 hours becomes 4 days. Correct? Mike mentioned he has video and audio of all transactions at the store and he could check on this particular transaction and determine what options were given. Great, please do! I welcome this idea as it could serve as a good lesson to all of us, including his employees. I shared that this is a huge concern to me and something that would determine if I use this service center again. He proceeded to accuse me of threatening him and promptly hung up the phone. I think a lesson in good customer service is in order Mike! To future customers, good luck getting good/fast service or reporting a concern!
lynn mason
I dropped of my express mail 630 PM THURSDAY . It just started tracking 12:42 AM SATURDAY. Unacceptable. I sell online and they have givin me a bad shipping time online wth my customers I have shipped with them a few times. They charge $1 to ship pre paid packages.This is the only annex that does that as far as I know. They can never tell you what time shipment is, even though every other annex can tell you.
Chris Epping
I wish I could give negative stars on this one. I beg you, at ALL costs, stay OUT of this place. We hired them in good faith to ship two small packages for us. They shouldn't have cost over $25-$30 each. Through a clever scheme of excess packaging plus gross markups, they charged my credit card without my consent for $266! They obscenely overpacked in huge boxes and then marked up the shipping rate on top of that by 300% When asked about the charges, the owner was very rude and got angry with me. If you go in here for services you better have more money than brains. Go anywhere but here for shipping services.
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Yes! PostalAnnex can help you get your passport, including taking the photos and providing other information including forms for renewal or first-time.
We're located in your neighborhood, and we have all the equipment you'd need but don't need to buy: copy machines (for color and black-and-white), a fax machine (including a separate phone line ensuring voice calls don't interfere), mailing and shipping supplies, office supplies, even key-making at many locations. PostalAnnex staff members are professionally trained to use the correct materials and expertise for each and every job. We treat your goods like they were our own. Plus, we guarantee our work.
Yes. As part of the Annex Brands franchise system, we can ship anything from a piece of paper to an ocean container, all expertly packed by professionals with decades of experience.
There are many reasons, but two are convenience and security. Many PostalAnnex locations offer 24-hour access, and with your permission, your PostalAnnex will accept packages and overnight letters from UPS, FedEX and the USPS, storing them safely until it's convenient for you to pick them up. Also, a private mailbox is a great way to keep your business customers and communications away from your home, providing safety for your family as well.
Yes. Whether you need assistance on-site or in-store, our years of experience in preparing thousands of shipments ensures your item will be packed to professional standards...one that the carriers will honor in covering your shipping against loss or damage. If you need packing materials, we've got a variety of supplies for the job: packaging tape, labels, foam or bubble packaging and, of course, plenty of boxes in all sizes. All designed to minimize shipping costs while maximizing protection of your valuables.
Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.
Of course, And if we do the packing, your items are covered for both loss and damage.
Almost; the only real exceptions are hazardous materials or items prohibited by law
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