JCPenney

Category: Department store in Overland Park, Kansas

Address: 11801 W 95th St, Overland Park, KS 66214, USA

Phone: +19134928150

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Marilyn

Jul 9, 2022

Customer service above and beyond today at JCP Oak Park by Rajwinder!! I've dealt with her through the years and she is always friendly, efficient and knows her job well. Kudos as well to her manager Liz! Thank you both for great service!

Jerry Dickinson

Jun 9, 2022

Emily B. was very helpful and was able to find a navy blazer, khaki pants, white button down shirt and a couple of smart ties for a very reasonable price in a fairly short amount of time. Excellent customer service, clean and well organized store.

Debbie Karles

Apr 20, 2022

They don't seem to have the good prices and sales like they used to. I was also not impressed with the way the store looked. It was dimly lit and inventory wasn't presented very well.

Rachel Phillips

Feb 7, 2022

I got some good deals on clothes, so I would recommend this store for that. Unfortunately there seems to be only one set of dressing rooms open on the 1st floor. This caused there to be a pretty long line to try things on. Also, just one place to check out. I'm sure they're having a hard time hiring people like many places. I would go back on a weekday evening when the store is probably less busy.

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Questions & Answers

how do I reach credit dept to verify payment was received?

Sharon Whittlinger | Apr 19, 2022
Mrs. K Hamilton | Apr 19, 2022

It's probably best to check online, because you would probably be upset with speaking to a prompt...

What are the Covid safety practices like here?

Anonymous | Aug 17, 2022
Beth Harper | Aug 17, 2021

Good. Everyone wears masks. 6 ft. Spaces marked off for checkout. On line ordering with curb side pickup readily available.

Are dressing rooms open?

Annette Berrey | Aug 17, 2021
Linnea Janzen | Aug 17, 2021

Don't believe so

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Are you guys still open?

Ministerio de Misericordia Jesucristo la Roca | Aug 17, 2021
Carmelita Wade | Aug 17, 2021

They still in business

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do you have mattresses at the oak park mall location?

Daryl Robert | Aug 18, 2019
Susan Ruzicka | Aug 17, 2020

Serta, Sealy, Beautyrest and Stearns and Foster in the Oak Park Mall store

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looking for dryer for secret santa arpund $300

Ilene Jun | Aug 18, 2019
Clarence Felder III | Aug 18, 2019

They have 3 upstairs

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What floor is the optical Dept. On?

Lisa M | Aug 18, 2019
Terrie Franklin | Aug 18, 2019

2nd floor

Do you have any 8" mattresses in the store?

Marian Thomas | Aug 18, 2019
Mirna Castaneda | Aug 18, 2019

Yes.

Where do I return some lingerie?

Carolyn Kloth | Aug 18, 2018
Carolyn Kloth | Aug 18, 2018

Thanks, Zeal. I guess now days they accept returns at any of the checkout stations.

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has my package shipped yet

joe jackson | Aug 18, 2018
Zeal Zillner | Aug 18, 2018

The best and say yes

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