NailPro

Emily F.

Poor customer care and rudely tries to take as much of your money as possible! This is my second time here because my 11 year old niece really enjoyed her service last time (I visit Washington annually). Not hard to please a young child in a nail salon though! Her favorite part was the massages... However, my nail tech painfully cut my cuticles and chunked out a piece leaving me to bleed throughout the rest of the pedicure. She tried to blame it on me since I didn't want to change out my 1-week-old gel polish from last week's pedicure...I paid full price for poor cuticle work, no polish change, and a far below average exfoliation (you can see dead skin still around my feet in the photo). My niece got a manicure and a leg massage, but they made me pay for a full priced pedicure just to get her a massage.... My sister-in-law got a pedicure but didn't seem to have any trouble... I went to pay with my credit card and my nail tech panicked because I wouldn't be paying tip in cash. My sister-in-law offered to pay for our cash tips and my nail tech was ecstatic...knowing she would get more money from my sis than from me. Then they wouldn't break a bill so my sis could give the 3 nail techs their appropriate tips, so had to give them more money. My experience with this nail salon last year was not far off from my current review. Then, they also tried to (and successfully) scammed me into giving them more cash money than appropriate for a poorly executed mani/pedi.

M Roberts

Prices are ridiculously high for this area and on top of that, the lady working on my sister cut her pretty bad and she was BLEEDING a ton. Still charged us all FULL PRICE and then after I tipped three of the workers, the one who cut my sister up came and demanded more tip for another worker, when it was actually super generous we tipped at all after this experience. Horrible attitudes and if they see you have cash, good luck. Better off going somewhere else!

cynthia bridges

This is the best nail salon in the pierce county area. So clean!!!! Jon the owner is meticulous. Friendly welcoming staff and they do such a good job on my nails!! I’ve been going here for almost 10 years.

Kristina G

Kim was very gentle, helped me choose a color I showed based off of a pic I showed her. Even though they didn’t have a color comparison she help me find something I liked. Great shape and by far one of my best sets received in awhile from other salons. I’m definitely coming back for Kim.