Gem Set Love (formerly Gilt)

Garin Lieblich

I bought a gorgeous strand of vintage pearls from Gem Set Love, online. I just love them! I ended up having an issue with the clasp, probably because of the age of the strand of pearls. Anyway, I reached out to Paula and she got back to me right away. She immediately had me return the pearls (at no cost to me) to repair the clasp. Once I got the strand back it started acting up again. Once again, I reached out to Paula to let her know. She immediately responded to me and had me return the pearls again (again at no cost to me). She went above and beyond by finding a new (and equally beautiful) vintage clasp for my pearls. Once she found it and fixed the strand she returned them to me. I was so pleased to have them back. The new clasp is both beautiful and very durable so everything worked out great! Paula was a delight to work with. She really cares about her product and her customers. That was evident to me in all my dealings with her. I wish the entire world would operate their businesses the way Paula does. The world would be a much happier and easier place!

Katrina McMeans (LensPainter)

I saw a BEAUTIFUL 1940's engagement ring on their website, and quickly inquired 1) if it could be plated in rose gold and 2) could I put it on hold. I got very quick replies from Paula (at 9pm to boot!!) to both 1) they COULD but it was not recommended, and the reasons as to why, and 2) all items are first-come-first-served. I was really happy with how rapid the responses were, and as soon as my partner and I had a day off work together, we got there ASAP to look at the ring. We were in love on the spot and bought it! They offer one free re-sizing, so we couldn't pick it up for about a week. No biggie... he took 5 more weeks to propose ;) Anyway... I remember thinking, "this ring is insanely sparkly because they have the lighting set up just so to show it off" HOWEVER... no, this ring is the freaking sparkliest thing I've ever seen! I have had constant compliments and I couldn't be more in love with both the ring and the beautiful man who gave it to me. If you want something original and unique, shop here!

Annie Brix

I went into a lot of jewelry stores in Portland to ask about resizing a family ring. I was in kind of dirty from gardening and most places weren’t particularly kind or attentive. Gem Set Love was different. They were relaxed, kind, engaging, extremely educated and thoughtful. During this process I was actually vetting a place to make an engagement ring. Gem Set Love made my perfect engagement ring. It’s beautiful and exactly what I wanted but didn’t know how to articulate. Since, I have had several friends buy antique engagement rings and wedding bands from them and everyone has been extremely happy. So in love with this place!

Greg Cittadini

When I reached out to Paula to buy a special bday gift for my wife, I thought it needed to be custom. Paula came down to the store on her day off to assist. She listened intently and helped us pick a spectacular vintage ring that was a big winner with my wife. Paula's passion for vintage jewelry is wonderful even managed to suck in the interest of my two teen boys. Great shop, I'll be back for the next special piece!