Address: 847 N Market St, Waterloo, IL 62298, USA
Phone: +16189391100
Sunday: 7AM–10PM
Monday: 6AM–10PM
Tuesday: 6AM–10PM
Wednesday: 6AM–10PM
Thursday: 6AM–11PM
Friday: 6AM–11PM
Saturday: 6AM–11PM
Angel tmpered1
Quick service, perfect temperature food, fountain drink not flat
Alexis Massey
So me and my boyfriend are visiting his brother, sister-in-law, and niece. We were out and about and decided to grab a bite to eat at sonic. Keep in mind my sister-in-law has had stomach pain all day and thought food might help. We ordered 2 burgers, tots, onion rings, mozzarella sticks, and some drinks. Whenever our food was brought out the carhop just brought the food out and walked away without a word. As we sat there eating we realized that the onion rings were not covered in batter and were falling apart. The mozzarella sticks were falling apart, still cold, and was definitely not cooked properly. There was not enough tots in the package. The burgers were mostly fine. Also, the shake did not have a cherry when we specifically asked for extra cherry. Now usually I do not leave bad reviews but I work at a sonic in Arkansas and this way just no ok. Horrible customer service, uncooked food, not listening to customers.
Chris Basler
Wow - outstanding service and so very friendly!!! We drive from Columbia, IL to use the Waterloo location because they are so amazing. The woman at the window is what every customer service person should strive to be. Thank you!!!!
TOMI THE FOX
Quick and fast. Great customer service. Great workers. They're worth tipping. Breakfast burrito and tater tots were good, fresh and yummy.
Thanks! Your review is awaiting moderation.
We had the same problem , i started going somewhere else. Complain on their website
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.