McDonald's

shelby

I would not recommend this location to anybody. Today, I placed a mobile order at 6:30 for in store pickup. On arrival they had closed their lobby several hours early which meant I had to get into the drive thru line. It took 30 minutes of sitting in the drive thru to get my order, which only had two things. When I got home I realized one of my items was missing. I waited half an hour for two items, and was only given one. The employees acted like they had no clue what was going on at my time there. The french fries I was given had a black hair mixed into it, and the chicken nuggets my boyfriend had gotten were uncooked and very soft, from the moment I discovered the lobby was closed, to trying to eat my food at home, I wished I had been allowed to cancel my mobile order, which I was not given the option to. If you feel like wasting upwards of an hour getting awful food, this is the place for you.

Regina Sletvold

EDIT: Went today and the service was great. Looks like happier employees and management. Food was perfect. I'm glad this location is doing better. Keep your employees happy and the service will stay good.

Hayden Fry

I use to go here a lot. Food is usually ok. They meas up the order more than is acceptable and don't even think of eating here after 10PM or during rush hour, it'll take you 30+ minutes to get through the drive-thru. Go to a different McDonald's 10-20 minutes away to get your food and be home much faster!

Blake Johnson

All these other recent reviews below regarding the speed of this restaurant are 100% accurate. They have no clue how to manage a drive thru. If you are unlucky enough to pull into the wrong drive thru lane (by wrong I mean the one that they happen to barely pay attention to that night) you'll see 3 or 4 other cars cruise past you in the other drive thru lane inexplicably before they even come to the speaker to take your order. Half the time the order is wrong. And even on their best night, expect to spend 25 to 35 minutes waiting.