McDonald's

Matthew Hartman

I placed an order on the app and was waiting in the drive thru to pick it up. The lady in front of me was obviously a regular because the workers were sticking their heads out of two service windows, yelling, and making a big fuss over her and her dog. Next thing I see I is the shift lead lean out the window with an ice cream and feed it directly to the dog with her bare hands. After a few seconds she then passes it to the driver and away they go. I pulled up next and that same shift lead now has my kid's food in her same hands that were feeding a dog just a few seconds prior. When I asked to cancel my order and provide a refund, she got mad at me and asked why. I pointed out how filthy it was to feed a dog and then handle a customer's food, and then educated her on a few health codes. This really set her off, but unfortunately, I still don't think she understands. The point isn't feeding the dog, I have 4 and I share food with them every day. The point is, if this is something a leader in this operation thinks is okay to do in plain view of the patron, what kind of short cuts do you think they take in the back. The service at this location has been horrible for years, but it could be overlooked for convenience of location. Now though, I will steer very clear and I suggest you do the same.

Saul Rivas

Man this location is the worst in Lexington, I think. Slow everything! Slow drive thru, slow inside. All! Some workers seem to be tired and act kind of rude when spoken to. And some are nice. Mostly, they don't seem to like to be there. I only come because is the closest to my house tbh.

Kaleb Carter

Never had more incompetent staff serve me in my entire life. Got skipped twice in the drive through. Finally got my order took just for it to be completely wrong. The woman didn’t even ask me if that was all or if my order was right. Then. I pull to the window and it seems nobody either speaks English well enough or has enough common sense to understand me saying hey you guys got my order wrong multiple times. I have gave back my wrong order and drove off. 0/5 stars. DO NOT EAT HERE. SAVE YOUR MONEY AND TIME. GO. TO. THE. MIDWAY. ONE.

Limes Courtney (Sierra)

This McDonald’s is amazing, although it can be busy sometimes (like most McDonald’s are) they never forget anything and are very patient. When I go I always go for breakfast and order a TON of food for my family of 8 and never once have I missed anything on my order. I also love the employees ❤️ they are so funny and amazing