Marquis Piedmont Post Acute Rehab

NE DNS

Very friendly and helpful employees, has a great activites program. They are very involved with the community.

Patti Oliver

When moving my mother in law into the facility in approx. April 2019 I and our family were very concerned. My mom said that she would not interact with others she ate all meals in her room she was not happy at all. To her roommates family members she would say “ It’s my daughter in laws fault that I’m even here” It made me feel horrible. She was living with my husband and I prior to this and we both worked full time jobs. Leaving our house at 3 30 AM and at times not getting home until after 5 PM. There were times we would find her on the floor where she would have been for hours. I work in healthcare myself and I know the struggle for families to move a parent out of a home. When moving her into this facility I felt that she would definitely start having failure to thrive. Then after approx 4 months or so, she began to blossom like a beautiful rose. She started eating all meals in the dining room, going to every bingo game and then every craft. It became so great that we now can’t even call her on her phone because she will never answer it (not because she don’t want too) because she is SO busy that she is never in her room. She loves that she has new roommates every couple months. She takes all of them under her wings. This has made my husband and my sister so happy. It is such a blessing that we don’t have to worry if she is going to be sad, mad, lonely or hurt. We want to thank the exceptional care that Marquis has given our mom. The hard work that they do on a 24 hour basis is amazing. They always keep in contact With us regarding her care and all of her needs. I haven’t even heard her complain too much about the food which really doesn’t happen in any kind of a facility. So on behalf of my family I would like to say Thank You and God Bless to all the nurses, office staff, cooks, management, and anyone I have missed that takes the time to care for residents at Marquis Piedmont. The Oliver family

steven springer

After a lower extremity bypass procedure done at the Portland VA, I was transferred to the 'Marquis Piedmont Post Acute Rehabilitation' facility. I was dubious/had my doubts/was a bit anxious about going to any kind of a 'nursing home' as I had only what I'd read over the past decades to go by. Within 24 hours I was writing to my friends that the only difference between the high quality care I got in the VA hospital and what I was getting in this facility is that when I pushed the 'bring me more drugs' button, I had to wait a little longer. By the end of the first week I was annoying any of the staff who got near me with praise for what they had chosen to do with their life. Just before I was transferred, one of the doctors heard that I was scheduled to go to Marquis and said: "It's a good one." I'm here to say that's a huge understatement. This is where it gets unbelievably effusive, even I see that. I have never in my life seen a collection of employees who do not appear (and I looked closely) to be pretending to care; to want to be where they are working, from the administrator to the custodial crew. As my cynical beast began to whither from lack of feeding and I started handing out greetings with the same goodwill carried by the entire staff, I began to think of this as the Happiest Sad Place on Earth. Every nurse that came to interact with me knew what was what. They may not have known all the details of my maladies and surgery, which allowed me to tell my favorite stories repeatedly, but every one knew all the relevant stats and latest readings. The level of communication between shifts and staff, considering the enormous amount of information needed to care for so many patients, is no less than astounding, as is the diligence with which I saw them studying the charts before their shift. And as a patient who happens to be fascinated by what is known and can be done these days, I was entertained and educated by those who obviously enjoyed explaining what they do. This is where I'd like to name names but I'm so afraid of leaving someone out...every one of them was highly competent and professional. The ones who were 'special' to me know who they are. (I want to start over and marry a nurse. Nurses know things...) I have to commend the kitchen staff as well. I wanted a simplified menu and they accommodated me. The therapy staff is also excellent. Not popular, as they make you do what you don't want to do, but they will get you ready for the real world. Just so you know I'm not claiming it was perfect: Once, one of the young aides said she didn't want to do something because her break was coming up and revealed a cluelessness about how to deal with people in a professional way. Considering the number of young aides who are, as far as I'm concerned, training to become angels, it a pretty good percentage. The closest to fail was actually when I walked in. I was rolled out of the VA in a wheelchair and I expected to be met off the bus at the Marquis with a wheelchair. But there was no wheelchair or any kind of greeting. Just, 'there's the door.' So in I shuffled, in scrubs, carrying my goods in white plastic bags, shambling like someone who hadn't walked recently...and the receptionist asked me if I was there to visit someone. I responded as though I didn't believe for a minute that I didn't look like a new patient coming in and from that moment on, the receptionist never did not make me feel like I was wasting her time talking to her, which I quickly decided not to do as often as possible. She was the only person who wouldn't catch your eye with a smile. The only sour note in the experience. I'm sure it was only personal. I was there for something over a month and I never saw one demonstration of bad mood. That just ain't normal. As I said to the administrator one day, I looked around critically and never saw anything out of control or neglected. If I win the lottery and need to stay someplace like this, it will be here.

Shawentanae Mosley

I have been working here for 6 years. I guess you can say it's the place to be. Loving staff treats you just like family.