Address: 925 Vandercook Way, Longview, WA 98632, USA
Phone: +13606363120
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Cherie Gardenhire
It's unfortunate that this business is run the way it is. I work in home care and for the last 3 years I have had to watch my client be treated extremely poorly with every interaction she has had with them. We have had to interact with multiple staff members over the years, and every time im shocked at the way she is treated. Today my client returned a phone call and the person answering the phone yelled so rudely I could hear it from across the room. The only consistent thing about this company seems to be their poor customer service. Nobody should be treated this way, especially the vulnerable population that needs medical supplies. It is shameful.
Laurie
My Grandson needed crutches and had been at the ER for hours . He is a diabetic and is 9 . The Very RUDE AND FLIPPANT girl at your office checked to see if the rx from the ER had arrived Via email it takes several minutes she said and I’m not waiting around and we are closed tomorrow so your gonna have to come back Mon. It was 4:45 . I am so very very disgusted and dissatisfied at the level of care my family received. His foot is so swollen and he is in pain he has been bed bound because this little Snapper wouldn’t do her job!! Shame on you!! You need to be fired!!
Jon m Khan
I know there are instances when things are not done but this particular company is ran by very incompetant people. First no one can give you straight answer second they are not interested in cus t Omer service third they will make any excuse to get away with things. I really think they are not interesting doing there job
Porgy Tirebiter
I recently have done back to back 10 day hospital stays and have needed various medical equipment. My first release I dealt with Lincare and after calling daily for 6 business days they were not only unable to figure what it was they tried to deliver even though they had left a door hanger notifying me of the attempt but did not return my call (6x's) as they said they would. I saw someone had said "horrible customer service" about Norco well deal with Lincare and get back to me. Now through Norco I have the following all acquired over a period of a couple of weeks. A home nebulizer, a very nice walker and a Philips Respironics EverFlo Q Oxygen Concentrator which required a home delivery as well as instructions. From that first visit to Norco to the tech that set up my O2 everyone was professional, understanding and caring. My wife had picked up my walker for me and forgot her change from the copay which Norco promptly alerted me too. One of the tings I left the hospital with was an O2 cylinder and I asked the tech who set up my home unit if he returned it to the hospital or was I responsible. Turns out it is my rescue tank, I keep it and it was at that moment I noticed NORCO stenciled on the side and understood partly why they would contract with the hospital and not Lincare. So if you need equipment and are offered one or the other Norco is the best choice.
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Hi James, We do not currently sell scrubs. Thank you for your inquiry.
Hello Ron, These items are typically covered through most insurance plans, but have very specific criteria one must satisfy for coverage. Please feel free to contact our office at 360.636.3120 and we can discuss your specific need further. Thank you!
Hi Tina, Norco does carry crutches, why don't you give us a call before you stop by to make sure we have what you need in stock. You can reach us at 360-636-3120.
We don’t carry Convatec Surfit wafers and bags, You may want to try Hangers or Evergreen Medical locally.
Yes, we do rent and deliver beds but like most industries, we are seeing longer lead times due to supply chain issues. Why don't you give us a call at 360-636-3120, we are open from 8 a.m. to 5 p.m., Monday through Friday.
Hi Tammy, could you give us a call at 360-636-3120? We need a bit more information from you to fully answer your question and privacy last prevent us from doing that online. We are at 925 Vandercook Way and open Monday through Friday from 8 am to 5 pm.
We certainly do and would be happy to discuss rental or purchase options! Please contact us at 360-636-3120, option 6 and we can answer all of your questions.
Hi Toni, unfortunately we do not install vehicle wheelchair lifts, and are unaware of anyone in SW Washington who does. We usually refer those to who ask to All in One Mobility in Portland, OR.
Hi Linn, why don't you give us a call? We need a bit more information to answer your question.Our number is 360-636-3120 and we are open 8 to 5 Monday through Friday.
Norco carries a variety of walkers. We would need a bit more information to determine which would be the best for you. Why don't you give us a call at 360-636-3120 or stop and see us at 925 Vandercook Way. We are open 8 am to 5 pm, Monday through Friday.
Hi Teri, we don’t offer financing but we are currently having a sale on scooters! Please feel free to stop by at your convenience or call us at 360-636-3120 and one of our employee owners would be happy to assist you!
Hi Loren, we have a variety of portable oxygen options available. Your best bet is to give us a call so we can learn more about your needs. You can reach us at 360-636-3120.
We certainly do! We have a variety of colors, sizes, and styles in our showroom. Depending on what you are looking for, seat lift chairs start out at about $900.00 and go up from there. Come in and see what we have or give us a call at 360-636-3120.
Hello, This can vary depending on the circumstances, but are commonly processed and dispensed same day or next day. Please call us at 360.636.3120 for more information on the specific situation. Thank you!
Hello Anita, We do not carry them in stock, but can coordinate getting them replaced with our repair department. Please call us at 360-636-3120 to discuss further.
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