Panera Bread

Isela Iraheta

Just went there and buy some sandwiches, salad and soup, and a chocolate croissant and didn't received the croissant or the '"welcome sweet" and apply the promo. Look in the panera app to see if I could ask for a refund and there is no option.

Dyanna Volek

The menu is SO confusing. You really don’t know what the cost is for ONE item. They put the pricing for their weird “two item option”. It was really frustrating to order and the lady at the counter was trying so hard to be helpful.

Jake B

Don't go to the Daly City, CA location! Worst customer service on the planet! I ordered an iced coffee on my coffee subscription, and purchased a tea for my wife. The cashier had to get change from the back, because apparently they don't keep the cash register stocked with change for a $5 bill. After I got my change, I went to the self-service coffee station to get the hot water for my wife's tea and found that the hot water was empty. I turned back to the counter, and the cashier was not there anymore. I called for assistance, and the employees I could see in the kitchen either couldn't hear me, or were purposefully ignoring the front counter. I then went to the self-service soda station, which had a window into the kitchen nearby, and attempted to ask the employees that were back there if they could help me with hot water or send someone to help. The manager on duty, Roger Miranda, must have decided that standing next to the self-service soda station (a customer accessible area) and trying to ask the kitchen a simple question was not allowed, because he came over and rudely told me that I needed to get the hot water from the front coffee station. I tried telling him that the water was empty, and he said to ask the cashier. When I said that I came to this window because there was no one up front, he said the cashier is there now. The entire exchange, he acted as if I was trespassing, entering the kitchen and demanding water. I returned to the front counter, and the cashier at the front was someone else besides the cashier that had originally helped. When I asked for hot water, they pointed to the self-service coffee station, and when I said the hot water was empty, they put their hands up and walked into the kitchen, with the air of someone who really doesn't want to do anything to help a customer. I was still waiting with the empty cup when they came back with the manager. As I told him I just want some hot water, he said I didn't need to be rude, and that they are there to serve us (customers). I told him that he started being rude, and he wouldn't listen when I explained that the water was empty and I was just looking for someone to help me get hot water for tea. He then threatened to call the cops on us if we didn't leave. I then demanded either my hot water or a refund. No customer should ever be treated that way, and no one who thinks they can treat customers like that should be management. Do yourself a favor, and never go to the Daly City, CA location of Panera Bread

Claudia Ramirez

I tried the new crunch latte with an extra expresso shot, I would order it again, but the ciabatta breakfast was good, hope you like bread. Took a picture from all angles.