Potbelly Sandwich Shop

Ryan Carr

Good food good service . Too expensive . Over $10 for lunch (and I had a skinny sandwich!! And the chips and drink combo). And they want a tip. Ridiculous. Next Time I'm walking down the street to Subway.

Racheal Myrick

I arrived at Potbelly Lake St. (Chicago) location 11AM a staff member told me they would not be open today until 11:30AM (there is a note on the door) ok I waited 30 minutes in my car until 11:30AM I walk in to get in line the cashier told me to check to right for grubhub/online order I inform her that I am ordering to go. Cashier responds, “We are not open until 11:30AM…” I tell her it’s 11:30AM now she proceeds to tell me “she’s not ready yet…” horrible customer service. I waited patiently for the doors to open at the time that was posted on the door for someone to be rude & unapologetic with a notice posted on this establishment stating opening today at 11:30AM

Ms Gee

Worst place ever! This was the 3rd and last time there. Each time has been horrible service and ruined orders. I'm done! This last time, I was treated so rudely and mean by the order taker for no reason. He behaved so volatile and angry. Barking at me, rolling his eyes at me etc. It was very unsettling. I continued to be nice to him for safety sake. I reported this to the on-site manager but he blew me off. I should have just left. Plus when I got home, the sandwiches were burnt. Will never go there again.

Alicia Sandoval

This place is woah horrible! I’ve worked in food service for years and the people who run your line are extremely rude the only one I see working hard is the African American girl in the soup station! The starter had such a bad attitude and the topping man to! Totally killed my afternoon vibes. Positive and welcoming employees is what this place needs, This was my first time and never again if you don’t like working for food service then baby get yourself another job!