Address: 2145 S 15th Ave, Broadview, IL 60155, USA
Phone: +17083451886
Sunday: 6AM–9PM
Monday: 6AM–9PM
Tuesday: 6AM–9PM
Wednesday: 6AM–9PM
Thursday: 6AM–9PM
Friday: 6AM–9PM
Saturday: 6AM–9PM
The DJ Eddie Fields
Need soap in the damn bathroom but clean & well kept overall
Elbert LeVant
Always clean
MAG
Very clean,just needs A/C
Lovely Amour
I've been coming to this laundromat for a while now. Two good things about it: the cost is great and it's not usually packed. But some negatives: I see the guy cleaning, but I often have to go back through the machines to remove cat hair. Also, the bathroom is not in a good place for a woman if it happens to be night time when you're doing your laundry - you have to go down a hall and to the back. But more than anything, this place eye ax to before I first came here I asked what are their hours were. They close at 10 pm, so they say the last wash is at 9pm. t I'm sure they say the last washes at 9 PM. The guy didn't like that I would come there unintentionally sometimes at 8:30 p.m., he would huff, puff, shake his head, etc, and finally on Thursday, September 13, 2018, he told me that it wasn't the intent for people to come around 8:30 and even though the last wash is at 9 it is "not the intent" for the last wash to actually be at 9. He literally told me "that's not the intent" when I told him you said the last was is st 9 - it's 8:30 p.m. My problem with that is if you don't want people to come at 8:30, tell them the last wash is that 7:30 or 8 - that's the latest most people will get there. At least I didn't literally come at 9. So, also in his explanation he told me that "the intent is for people to come at a respectable time", which means that you're saying I'm not being respectful. I've been coming here for awhile now, eventually noticing his attitude, and now he's questioning my respectfulness. After I told him to change the hours, I went to my trunk and decided forget it I'm not going back there anymore. I do not appreciate that I've been coming often to this laundromat only just to end up having my character slandered in front of other customers, because he didn't want to stay late. I'm convonved he knew the hours before he took the job. And if he's not the one with the authority to change the hours, he should have taken it to his boss. If he was afraid to do that, be obviously knew that was unprofessional. I understand where he was coming from, not wanting to stay late, but you can't get mad at customers for coming between the hours that you approve and advertise, especially not slandering them to their face! This was just flat out rude and unprofessional. If you want people to be there by 8 o'clock tell them the last wash is at 7:30 or 8 PM!
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