Francesca's Passaggio

Category: Italian restaurant in Naperville, Illinois

Address: 3124 Illinois Rte 59 Ste 154, Naperville, IL 60564, USA

Phone: +16309460600

Opening hours

Sunday: 11:30AM–8PM

Monday: 11:30AM–9PM

Tuesday: 11:30AM–9PM

Wednesday: 11:30AM–9PM

Thursday: 11:30AM–9PM

Friday: 11:30AM–10PM

Saturday: 11:30AM–10PM

Reviews

Dwayne Eriksen

Jul 24, 2022

Francesca's Passaggio has been in the neighborhood for quite some time. They must be doing something right to have survived through the pandemic. We stopped in last night as we haven’t been there in awhile. The atmosphere was upbeat and had a good vibe in general. Our server Rich was over the top amazing with his knowledge of the menu and which items were gluten free. While caprese salad wasn’t on the menu, he was able to make it happen. The menu has been totally revamped since we were there last. I had the lamb sausage pasta which was one the best and unique entrees I’ve ever had. My wife and daughter’s dinners were excellent also. We’ll definitely be back soon.

Tracy H

Jun 30, 2022

I ordered one of their specials for lunch per the server's recommendation, chicken with spinach and capers. The spinach was so salty that I couldn't eat it and the chicken was a little overcooked. Also, the lemon wedges that I asked for my water were not fresh, kind of slimy. My husband's salmon and my son's burger weren't good either. The whole place was very empty and I can see why. This restaurant used to be good and one of my favorites before the pandemic. Service was not bad but the food was under average. We were disappointed to say the least. We will not return.

Sarah Akram

Jun 7, 2022

Do not go! Horrible experience. Awful customer service! I was surprised the whole awful was the experience. They are very shortstaffed and they do not have the proper training for their employees. I felt I was literally begging for food and drinks over there! You have to raise your voice loud the police are older because they are far away from the table and looking away from you! Not only they don’t wanna do I contact but their body is away from you and the table! We went there last Saturday for lunch and they were having a party but not enough staff. Our waitress was not happy to see us there and did not give us the time or effort. It felt that they were eager to kick us out and could not wait to take our plates while we are eating! My husband wanted a menu but the hostess did not come so we had to walk to the front grab our own menu! Self service in a dine in restaurant. My husband choose to give a full tip not because they are worth it but because of the economy now. The cost of food and gas is too expensive so he pretty much decided to give the tips as charity! Up until they fix customer service, do not go

Ken Robinson

Feb 20, 2022

Dinner for 12 last night (19 Feb 2022, including 5 kids, one gluten-sensitive diner) was wonderful. The food & drinks were good, but it was the great service that will stick out in my mind. With the chaos of a large group and kids swapping chairs the staff were attentive, accommodating, and just totally spot-on. Floor manager Troy and the waitstaff got every order to the person who ordered it without mix-up or having to auction off the plates and were the right amount of attentive; keeping glasses full and checking how we were doing without intruding. I could also see that the other diners around us were similarly well taken care of; a healthy waitstaff vibe of casual efficiency that other restaurants would envy. Big kudos to the entire team!

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Questions & Answers

Are enough vegeterian food options available here? (NO chicken, meat, fish, egg & YES dairy)

Citra | May 22, 2018
Christian Wietholt | May 23, 2018

Yes, they have some

Do they have a gluten free menu?

Pat Ruppert | May 21, 2020
Gary Lynn | May 22, 2020

Yes

Does this place have a private room and what is capacity?

Daina NYCE | May 22, 2019
Mary Curnane | May 23, 2019

They have a private room but I don't know the capacity

are there Sunday specials

john albinger | May 22, 2019
Steven Schaich | May 23, 2019

Yes

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Does Francesca’s cater? Can we place an order for a large crowd and pick up the food on the day of the party?

Kris Condi | May 22, 2019
Kent Poon | May 23, 2019

Yes

do you do take out?

Daniel Bilicki | May 22, 2019
gigi60515 | May 23, 2019

Yes they do

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