4 Wheel Parts - Off Road Truck & Jeep 4x4 Parts

Daniel

Levi and Wyatt did an outstanding job on my truck! 10” lift, 26x14 Arkon Lincoln’s and 37” tires. They did a great job installing and trimming when needed! I came back for the checkup and everything went great! Highly recommend these guys!

Scott O.

I ordered some Rigid lights and they said it will be here in a few days , so after a few days I tried calling and all I got was , They answered and said can i put you on a brief hold ? I waited 23 minutes and hung up . I tried several times no luck . So I drove down and I had to wait in line and finally afters a 25 minute wait I got help . Then they could not find my parts . After about 10 minutes someone remembered there was a box in back . Ok I understand we are all short handed and times are tough . But for three weeks I have tried to schedule to install them and still no luck . I have called corporate and the store and can never get thru . I opened a 4wp charge card and used somewhere else cause I can’t get thru . This is SAD … I don’t understand why this company is so difficult to take care of its customers…

Jason Yantzer

Extremely poor customer service! First, on most every interaction with the sales staff, they have been rude and I feel that I am wasting their time. Second, I spent over 10k on a lift, tires, rimes, supports arms and other services that was supposed to take 2 days. I was made aware in the afternoon of the second day, after I called to check on the status, that they were still waiting on a part to arrive, maybe today. I ask why they started without the needed parts with no response. I asked to please call me if the part wasn’t arriving. The man stated that he would call. After receiving no call, in route to picking up my vehicle I called to possibly save a 30 minute trip. On hold for 30 minutes, they answered as I pulled into the shop and advised that the part was not in and wouldn’t be ready until next week. Also, advised that I could drive it, but not safe. Once again extremely rude and unapologetic to the fact that I have no vehicle for the undermined timeframe, and the wasted time for me and my ride to get the vehicle. I would advise others to look elsewhere for a business that cares about their customers!

Greg D

These guys prices have been decent but thier communication is terrible!!. Ordered a lift. Put good deposit down and it took over a month and no call from them. I’ve had to call and call to get info on stuff. No update on lift there is an issue so they ordered different lift. Also my truck is now smoking after they have had it. Having Diesel shop download the pcm to so if truck was driven by these guys in a harsh manner. If they have its Lawyer time. They are curtious and friendly but thier ordering is a joke. Then the messed up on my tires ordered wrong kind said they’d call when stuff was ready never get calls. I get it your busy but when someone spends well over 5k at your store better communication isn’t much to ask for. Will not be shopping here again.