Dunkin'

Category: Coffee shop

Address: 3500 S Moorland Rd, New Berlin, WI 53151, USA

Phone: +12627851305

Opening hours

Sunday: 4AM–8PM

Monday: 4AM–8PM

Tuesday: 4AM–8PM

Wednesday: 4AM–8PM

Thursday: 4AM–8PM

Friday: 4AM–8PM

Saturday: 4AM–8PM

Reviews

Megan & Branko Meyer

Aug 2, 2022

This location sucks. Employees are perpetually rude, the girl working the drive thru the last three times doesn’t know their menu and/or doesn’t speak English well enough to take the order and just now I tried to order multiple multiple items ‘they don’t have’. It takes 5 minutes to make a sign that something is out. The last few visits they also prepared the items I ordered incorrectly and didn’t care that they did. I really tried to give them some grace with the way things are right now with supply chain issues, but it’s totally this location and not the brand. Do not visit this location.

Petra Stevanovic

Jun 19, 2022

My order was completely messed up. Everything I ordered was burned, and I never received the donuts I bought and paid for, not to mention I was given the wrong sized drink. The blueberry muffin I was given was rock hard as well. When my bf called to speak to the manager, she “was too busy and didn’t have a pen to write down his info” and proceeded to hang up on him because the manager wasn’t there. I’ve worked in customer service before, and the way she handled the situation was totally unprofessional and embarrassing on her part. Find some more competent employees-you’re losing business.

Oliver I

May 11, 2022

There seemed to be only 1 staff member during the morning drive through rush, but he handled it efficiently. He also checked that he was giving the right orders to the right people which I appreciated.

Doug OBryan

Mar 24, 2022

When I’ve been here the service is good and the wait is reasonable with the staffing issues most businesses are facing. Please update your business hours to reflect the actual hours your open. I have now been here 3 times to a dark store at 6am when the store shows it opens at 4am. It will save people a lot of frustration.

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Questions & Answers

Do they have donuts with jam in said?

Sarah SS7624 | May 22, 2018
Elizabeth Gruenwald | May 23, 2018

Some of their specialty donuts have a jelly or custard filling, yes!

How much for a dozen doughnuts?

Ann Gallagher | May 22, 2018
Joe Dosen | May 23, 2018

Not sure passing thru.

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