Mediterraneo Resort

Becca Orth

My family of 4 decided to stay here. We booked the 2 bedroom suite - which I suggest NO ONE reserve. I don't believe many stay in there as the cleanliness was poor, and it seemed to be the only room not been updated yet. During half of our visit we experienced heavy rain California long needed. A horrible leak, no, a faucet of water came through the ceiling in the living area. It looked like the ceiling had been previously patched but not actually fixed. How crazy. I must say the manager Manny was very accommodating and willing to help any way he could. He offered us the one bedroom suite to sleep in for the remainder of our stay. This room had more modern furnishing, and was better cleaned and tidied than the previous. Although moving all of our belongings was a hassle we were grateful for the relocation having no leaks. The resort overall is average. The manager Manny is kind. There is a lot of potential but is in need of serious TLC. I also want to note that the restaurant is currentry under construction. We will not stay here again, but I believe if you are coming for a short visit this place may do the trick since it is near convenient shops and grocers, and just a short drive to the downtown area.

priscilla hilvano

Booked a room with groupon. Super deceiving. The pictures presented are misleading. We got to the hotel and the manager was super rude. We specifically went there with our kid for the restaurant being on site but it was closed. Got to our room and it had a Murphy bed. We couldn't even sit on the poolside furniture because of the mold all over it. When we finally checked out, we were charged a regular visit price. I argued that I had booked the room with a groupon and they would not honor it. Worst..worst hotel experience of our lives. It should be closed down!!

Anny Draginova

If I could I would leave negative stars. The service was horrible. There was stains on everything from towels to bed sheets and furniture. There was roaches everywhere. Inside and outside. Half of the "amenities" didn't work, the ac was broken, there was a decorative lamp above the bathroom mirror with no light switch to turn it on. There's about 30 outlets per room, only 1 or 2 were working. They wouldn't change our room even after we killed a cockroach in there and told us that if they had to clean the room it would be an extra expense for them. Even though we only showered in the room. The manager also told us the cockroaches were normal in the desert. I live in Phoenix. NO NOT NORMAL. We had a total of 4 rooms, and they all smelled horrible. Save your money and sleep in your car. Or book something else.

charis kirchheimer

Within a few hours of checking in and after being in our room we went out to eat. When we came back to our room all of our valuables and clothes were gone!!! the manager seem to be in disbelief and acted hostile instead of being helpful. Pretended he was making a police report and have cops come asses the issue...after and hour of waiting i went to check and after feeling really uncomfortable with this whole experience we decided to go home. We had a terrible experience and to think we thought the place was adorable except they have terrible staff and costumer service and apparently employs thieves. Thanks for ruining our lives basically all our work is gone and our equipment.