Five Guys

Chris Pileggi

So as a chain I'm pretty impressed with 5 Guys but it's the individual store that I'm reviewing. That said, the crew here is always really nice and the food is always consistently high quality in terms of freshness and in the preparation. I've always gotten to-go but the dining area itself seems clean and well-kept. If I have a choice of fast food burger establishments in the area, I usually go for 5 Guys. Obviously the prices are a little higher but the other guys aren't too far off and are of less quality.

-_-

I’m absolutely appalled at my experience today… Today while ordering the man taking my order visibly had his hand in his pants, I was absolutely disgusted. I didn’t want to make a scene so I did not mention it, but I did ask one of the workers for his name and they kindly told me. if you see “Keith” in the Middletown NY Five Guys.. make sure he does NOT touch your food, drink, or anything else. I frequently come here and have never seen him before, and hope to not see him again. I’m thinking about not coming back, which is such a shame because all of my experiences before this have been pleasant. please do something about this… it’s disgusting and unsafe!!!!

MELISSA TSCHERSCH

I admit I was a bit disappointed because all the burgers are cooked well done while advertising "juicy." I was dumbfounded. I opted for the veggie burger. The grilled peppers, onions and mushrooms held a sweet and roasted flavor, although I wish there was a lot more of them. The processed cheese was not my favorite, I should have known. The sesame bun is absolutely rotting in my stomach as I write this review. The trash in the parking lot was unappetizing. I think five guys could do a much better job. The pizza in grand central is to die for. I wouldn't bother with the burgers.

Burgos Berto

I came back to change my 1 star to 5 stars. Today I arrived at closing time (not even knowing). Instead of turning me away, they offered me free fries and said they cannot make more fries but what do I want? Wow that’s service. I felt bad and said it’s okay, I didn’t realize you were closing, but they insisted. I’m pretty sure this place is under new management because this team is much more respectful and hard working. thank you guys! You’re appreciated.