Red Robin Gourmet Burgers and Brews

Category: Restaurant in Fayetteville, North Carolina

Address: 501 Cross Creek Mall, Fayetteville, NC 28303, USA

Phone: +19108644550

Opening hours

Sunday: 11AM–10PM

Monday: 11AM–10PM

Tuesday: 11AM–10PM

Wednesday: 11AM–10PM

Thursday: 11AM–10PM

Friday: 11AM–11PM

Saturday: 11AM–11PM

Reviews

Melissa Moore

Apr 26, 2022

Great burgers today. All cooked nicely and not dry. Had the freckled lemonade strawberry cake. It was great. Service was fantastic today. Enjoyable meal.

Rob B

Dec 12, 2021

Main pros: bottomless sides with meals. Main cons: 6 dollar burger with 10 dollar price, lazy management, poor attention to detail, laissez-faire attitude of servers. This place isn't bad, but it's not great either. Never has been. There are a few waiters/waitresses that really shine and genuinely care and do a good job. But the majority of the wait staff, if they care, they don't know how to be proactive about service. To be fair, each "waiter" only takes the table's order, but doesn't really serve them per se. All the tasks are done by the food runners, so I'm guessing that's why each server I saw had 5-8 tables. Overall not the worst place in Fayetteville, but certainly matches most of the mediocre service epidemic of the 'Nam.

Alexandros Brownlee

Dec 7, 2021

I just ordered chicken Sammies who is owned by red robins. Every chicken sandwiches we ordered arrived burnt and we even got a wrong sandwich. This is crazy since I just spent $85 on 5 sandwiches. If I wanted a sandwich that looked like a burger I would have ordered burgers not burnt chicken. I can't leave a review on their site so the parent company gets it. This is not acceptable especially with the cost of everything going up. So not happy and will not order from them again. What terrible service. Obviously they don't care about their customers. I do not recommend them at all!

Darryl Pittman

Sep 18, 2021

They serve 1 heck of a burger. The Scorpion and Simple burgers were delicious as well as the "made with real ice cream" strawberry shake and the Old Fashion alcoholic beverage. Definitely going back to try some more of the menu.

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Feb 19, 2021
Yolanda Campbell | Feb 20, 2021

Seats are spreaded out.

Why wont any one answer the phone? I left 2 WW books on the table and I'm trying to see if they were found. I've been listening to a recording for 20 minutes

Brenda Creech | May 20, 2020
Cayman S | May 21, 2020

It's not just this place but Fayetteville. There is no sense of customer support in this city. You have to go face to face to get anything done.

What do they do if it's your birthday at red Robins?

Landen Bohannon | May 21, 2019
Resha Rush | May 22, 2019

They only sing Happy Birthday from my understanding. I saw people bring in their own cake so that's good.

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