Address: 7929 Lake Ballinger Way, Edmonds, WA 98026, USA
Phone: +14256402025
Sunday: 7AM–8PM
Monday: 6AM–9PM
Tuesday: 6AM–9PM
Wednesday: 6AM–9PM
Thursday: 6AM–9PM
Friday: 6AM–9PM
Saturday: 6AM–9PM
John A
Stunned….I’m a big Panera guy but Noon on a Saturday (I know it’s lunch rush) and it took me 45 minutes to get through. I should’ve taken a nap. I literally timed it. I know this isn’t McDonald’s but 46 min is too long. The employee said they are super short staffed but I would argue they should have closed the drive through then. I would’ve left but I was trapped haha. The food itself is good. Not sure if I will return to this location
b_svet
I’ve been here 4 days in the row. What can I say? From 4 times, only one time my food was prepared for less then 15-18 minutes. Usually it took 20 minutes for just a half sandwich or bowl. I went at 7 am. And it was really slow every time. Instead of eating in, I had to take to go. When it’s busy should I wait 30-40 minutes then? Good thing my food was tasty. But in the morning I’m always in hurry and hoping to get it fast. I tried 4 times. And it failed. Today was my last time. Thanks.
Thomas M
This was the biggest disaster restaurant. I went in to order a basic sandwich. Had no clue they were busy and it didn’t occur to cashier to let me know they were horrendously backed up. I waited 25min for my sandwich and when I finally had to get back to work my order wasn’t even on the queue to be made yet. Not a single person was telling people ordering that it would take that long. I ended up wasting my whole lunch hour and didn’t even get anything to eat. For my sandwich and drink it was going to cost me 20$. For a place that costs that much you’d think the staff would be competent enough to tell people there was an issue BEFORE they ordered.
gina englet
The service is super, 5 star (well, one lady in particular, short with a higher pitched voice... I just wanted to hug her she was so sweet and helpful!) The restaurant is clean which I really appreciate. But the food... The portions are too small for the price. I ordered the "two for" and the soup tasted like over processed "Campbell's soup" and the sandwich was literally 1/4. I wouldn't have minded the portions if it was higher quality. I expected artisan, freshly made cuisine. I'm sorry I don't think this is the place for that. The establishment was clean and well kept and they have wifi and a wall outlet so I was able to refer to my computer over the course of my meeting. That was a bonus.
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We have had issues as well with this particular location. Inexperienced and short staffed combined with supply issues. Managers like to have a powwow right where servers need to walk through so it creates issues for staff trying to get their jobs done.
Yes! Drive-thru window!
This is a great question to tweet at Panera on twitter. Unfortunately I don't believe they check google questions for customer questions. All answers on Google questions are answered by regular people who just have some extra time on their hands.
No, it is something the company is always working towards but will not put out below par gluten free bread just to do so.
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