Walker's Renton Subaru Parts and Service Center

Daljit Singh

Very bad experience at dealership, the sales guy was new but he really try to close the deal. No complaints about salesman . But manager “Josh” have very bad attitude, he even didn’t came out of his office . Worse customer service

Kenny Nunez

Brought in vehicle for 30k maintenance service and to have a check engine light that keeps coming on looked at. They kept the car for a week diagnosing the vehicle only to not find what was wrong. On top of that they did not communicate with me on what was going on with the car or the work they were performing after I called and texted them multiple times each day. For their diagnostic they removed my car alarm and reinstalled it not functioning and my car alarm is always randomly going off even when the car isn't locked. In the end I decided to go to another Subaru to get my car looked at. Do not bring your vehicle here for anything other than an oil change.

Edelmiro Flores

Arrived on time for my appointment first thing in the morning, and I still waited 2+ hours to get my car back for a key fob programming. Got my car back and was having electrical issues, abnormal acceleration, abs light on, traction light on, and hill assist light on. Checked under hood and my airbox had not been put back together from inspection and the MAF wiring connector was disconnected and rubbing against the engine bay/fender area. Disappointed that simple tasks were not performed to expectations from a dealership.

Stacie

Thanks to the great service I get at Walker’s (Parts and Service), I’ve been able to get the most out of the golden years of my 2006 Subaru. I’ve entrusted them with my vehicle for the past few years, and am very satisfied with their level of quality and care for customers. Most maintenance/repair with Walker’s have been a breeze. The in/out process is pretty streamlined, and they offer loaners when the repair will take time (*need to plan the loaners in advance). I appreciate the text updates on the progress too. However, my vehicle is aged, and there have been times when a repair takes longer than expected, or doesn’t go as expected. Most recently, there was an issue with reassembly after a major repair that required my vehicle to go right back to the shop. But Walker’s did everything they could to make the process as painless as possible, as they corrected their mistake. My vehicle is running smoothly now, and I was impressed by their fast action when I reported the issue. Thanks again, Alex/Justin, and service crew!