Econo Lodge Tacoma Mall

Andrew “2” Brock

This hotel is in shambles. Im not even sure it can be called a hotel at this point. To describe it would take too long. So ill simply say STAY FAR AWAY! This is no longer a hotel. More like a squatters paradise and a dangerous place to even turn your car around. How did anyone let it get this way? Update: Seems like they're starting to get the place under some kind of control. Boarding up doors and windows so that rooms can't continue being broken into. Workers have been out there frequently picking up garbage, gating off certain areas and securing things. Still a lot of activity and not somewhere I'd recommend hanging out.

Starchild Newkirk

That is a most ghettoest place I have ever seen in my life how can a hotel turn it turn into a apartment that they rent out monthly and there were like four killings there is this like the place where everybody go to get shot up or or 2 od looks like they need to have real police officers monitor that Motel more often or have some real-life Securities not the employees that act like Securities I mean real security

Ada Morton

Room was run down. Phone and television not working. No soap, shampoo, or even toliet paper in room we had to ask at desk for it. Light fixture dangling from ceiling and fire alarm beeping all night. No shower head. Lots of traffic and yelling all hours of night.

Arial Michael

We went to stay over the weekend for class. Upon arrival there were alcohol bottles all around the facility. When checking in the lady advised that even though you reservation stated we didn’t need a deposit lied we need a $100.00 CASH ONLY deposit. When we advised that no where did it state a deposited was needed she proceeded to say we don’t have control over what is posted on the sites you will have to pay it or don’t get your room(everyone knows a hotel/motel puts their requirements she was being petty). We entered the first room and it looked like someone literally just left the room. The bedding was stained. There were cigarette burns on the furniture and bedding, even though they claim to be a smoke free facility. The room stank of cigarette smoke there were holes in the wall, writing on the walls, what appeared to be a blood stain on the wall, the a/c unit was broken and the furniture was damaged. We contacted the front desk to advise the horrible condition the room as in and she stated she would be right there to check it out... IT TOOK HER 45 min to arrive she acted horrified for the conditioned and laughed when we wanted it cleaned or transferred, she advised well I can see if there’s anything available. We went back to the office to be told they only have one room available. She escorted us to the room and took us to the wrong building twice. When we finally found the room it was damaged too. The a/c and the bedding was better but the whole room had damage done. We just settled due to her letting us know to late that we only had an hour to cancel and be refunded but she couldn’t say approx when we would get the money back on the card and they wouldn’t give us the deposit back till the next day at 7am. We advised we have no choice to stay now and she left. The next day we returned from class and our keys didn’t work. They stated they didn’t reset yet she claimed no one entered the room. She advised the day prior the only reason they would reset was it we put them against our phones (understandable) or if they entered with their master key. Well our keys didn’t work they were not placed next to anything and they “claimed” no one entered the room. The door received a large dent as if someone tried to bust it open. The air constantly smelt of weed and the place was a fire hazard of its own. The facility did not even have a trash can in the room we had to go buy one. Upon leaving this morning we were advised we were provided incorrect details we only have 15 min to cancel upon arrive and the new front desk agent was mortified of the images we had. She also advised that the First Lady who checked us in lied by stating there was only one room available. We will not be returning by any means nor will our families.