Black Lion Heating & Air Conditioning

Jessica Carlone

I had a heat pump and AC/heating unit installed in 2019. Since then something has broken every year (literally). High labor charges to come look at it for something that was just recently installed. The product is not good quality. The people are nice enough and the office team is helpful. However, there is a disconnect with communication. When waiting for a part, they had the part at the warehouse, but never came to install until I called to ask what the holdup was. Another occasion, we had an appointment that they never showed up for and I had to call to find out what happened. Then had to be rescheduled for another 2 weeks out.

Jared Greiner

Had an AC installed. Great experience. The sales guy who came to our house talked us through the pros and cons of several models. We got two other quotes, and this was the best price. Crew arrived on time , completed the work, and cleaned up thoroughly.

Matt Wright

We called Black Lion for a quote on installing a heat pump system. Super responsive, setup a date for a rep to come out and give us a quote. Person was a no show. Called Black Lion to try and get it rescheduled. Left a message with them about the no show and wanting to reschedule, and never got a call back from them. Shame, they come highly recommended. I’m sure their work is great, alas we will never know!

Sachi Lico

These folks under-bid everyone else by a significant amount. Many of the local AC installers have wait lists that are months long. They were able to get to us much more quickly than everyone else. Although we were not in a hurry on the install, the work was performed quickly after we signed the bid, even though I'd had to wait a few months to get other bids in before making our decision. They answered my questions quickly and completely.