Quality Express Inn & Suites

Joe Sams

I've been staying here off and on over the past several months now for business. This place has been filthy, but I must say the new guy they've hired for maintenance and housekeeping has really been trying to clean the place up. My girlfriend would be there through the day and she had talked to him and said he was a very pleasant guy and any time she needed anything she would only have to ask him one time and he would go grab the toilet paper or whatever she'd asked for and be right back, whereas if you asked the woman she would bring it back in an hour or two. We've also seen him out cleaning things in the place that haven't been cleaned in years and the rooms are gradually starting to look cleaner as well. He actually seems to get out his cleaning rag and get the dust off of things for a change. The hot tub and pool in the place haven't been open in quite a long time. He just tells everyone he's waiting for an inspector, but it doesn't take months for an inspector to come out. Their ice machine hasn't worked in months either and they no longer offer a continental breakfast. Hoping that the new guy starting to clean things up and fix things around here in a step in the right direction and hopefully he can start fixing things in the maintenance area to bring this hotel being a nice place to stay. Also, hoping for the breakfast back so I can grab something before I head out to work each day.

Philip Dice

Beds are hard as a rock. Made us go through the side doors rather than use the front entrance when our room was only 2 rooms away from the front.

Geniva Diane

The hotel rooms are clean and comfortable. The staff members are amazing and very professional. I highly recommend staying at the Quality Inn in Mineral Wells, WV.

Briana Bateman

Laundry facilities are cheap and clean. Rooms are decent size. Pool is pretty big. ⁵