Tim Hortons

ruby caudill

Through the drive-thru everything was fine the people working there was really nice courteous I'd go back

W Two

This location is actually a "fast" fast food restaurant. The staff is stoic, but polite. This could be five stars easily except the hash brown temperature is hit and miss. Just either steaming hot or cold and soggy. The donuts are fresh and the sandwiches are hot and tasty.

Tyler Fluegel

First, I’d like to include some relevant details. I’m a 31 year old bearded father. This poor experience began at the drive through speaker. The employee asked me what I would like and then blatantly ignored me. After repeating myself, I get to the window and am given 2 bagels, 2 tubes of cream cheese, 1 knife and the bag it came in. As a Dad, things are inherently busy. If I go to a fast food establishment, I expect just that. At this Tim Hortons, you have to cream cheese your own bagel. Which at first doesn’t sound like that big of a deal, but when expecting to grab and go this can be an inconvenience worth avoiding. So I found myself thinking through this decision. Was this a lazy employee trying to make their job easier? No, the cream cheese was in a tube, it had to be a decision coming from the franchisee. What could their rationale be, Covid? That seems silly, but let’s assume Covid takes the fall for Tim’s latest inconvenience. Why only 1 knife for 2 peoples bagels? As I mentioned earlier, I have a beard. If you have ever had long facial hair you know that a napkin is a vital part of any meal. Turns out Tim has been clean shaven his entire life. Tim expects flawless cream cheese application (2 bagels, 1 knife) and consumption with out a napkin. Maybe because he shaves daily and rarely requires a towel. Well Tim, these expectations are pretty high. Unlike expecting your cream cheese to already be applied and a having a napkin to wipe my face. Next time I want to spread my own cream cheese, I’ll do it in the comforts of my kitchen instead of my car.

Justine

I'm lucky to get my correct order but today took the cake when I got literally half my order. When it was wrapped up it was smaller than half a dollar bill.