Planet Thai

Monica McPartland

The food was delicious, but docked 2 stars for service tonight. I sat down with my elderly mother just before the Friday night dinner rush. We had already decided what we wanted and were very hungry, but no one had come to take our drink orders as several tables around us were seated and had their drink orders taken. We continued to sit and wait as the people across from us who were seated after us got their drinks and appetizers. I kept trying to make eye contact with a sever but several more rushed by before I could finally flag someone down to take our order. The server I flagged down seemed annoyed that I had done so. We then continued to wait without drinks or appetizers while all those later tables got their 2nd drinks and dinners served. At one point someone who seemed like a manager walked by and asked if we'd gotten our food yet, when I said no, not even our drinks, he rushed off seemingly to look into it, but then never returned and we waited quite some time. Another server finally came with a plate of food that we hadn't ordered... We finally got our drinks as the tables around us were paying their tabs, and the food finally came, and was indeed very good. But no one came to check on us, no one asked us how our food was. When we were finished and ready for boxes, with plates stacked at the end of the table, no one came. I again had to flag someone down for a box and the check. I felt completely ignored, and I never even knew who our actual server was. The table next to us got great service, they seemed to be regulars and their server was very attentive to them while ignoring us. I never lost my temper, and was not rude or angry when I asked for service, as I could tell everyone was busy. But by the time we left I felt angry, it was 2 hours later, We'd gone in early and hoped for a simple, quick meal, and tables all around had been seated twice before we got the bill. All it would have taken was for someone to apologize, and perhaps offer a complimentary dessert or to knock a little off of our tab. Or at least just a sincere apology! But nothing. I put out a card with the bill, and again after waiting while servers kept passing by our table, I put the card away and paid cash, with a small 10% gratuity because I feel bad leaving nothing. But honestly I shouldn't have tipped at all, and would have felt justified in walking out without paying and never going back, but I'm just not the kind of person who can do that and feel okay about it. But I felt very mistreated and will not go back.

Alfred Fung

Spicy done well. Pad See Ew uses broccoli florets and stems and leaves! It's like three veggies in one. Food arrived promptly. Would eat again

Albina Schtezel

We come here regularly and the service is outstanding every time. Sam always makes our experience very special. I have multiple allergies and he is always very understanding and accommodating. This is one of the very few places that I can safely eat at. The food is absolutely delicious and fresh. The fish is always grilled just right. Great place with great people! We love coming here!

Christina Munoz

This place is so amazing I am speechless, the staff are so warm and friendly. But the food is beyond this world. If you want to have a sensational experience please check this place out!