Peninsula Credit Union

Category: Credit union in Port Orchard, Washington

Address: 1081 Bethel Ave, Port Orchard, WA 98366, USA

Phone: +18004261601

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–5:30PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–5:30PM

Friday: 9AM–5:30PM

Saturday: Closed

Reviews

Jeremy Hall

Jun 13, 2021

Do you love Credit Union's with ATM machines that are always broken? Do you love mobile Banking apps that don't work worth a damn? Do you love getting treated like a fool whenever you make a friendly suggestion that can help make the credit union a better business? Oh boy do I have the place for you! Don't waste your time with this place.

Simply Virginia

Dec 12, 2018

I've always had a great experience with their customer service. I've moved across the country and still keep their business based on the good rates and the wonderful customer service. I spoke with Colleen today regarding my auto loan and asking for clarification on how to navigate the website and she was a delight and explained all of my questions and then explained in more depth to things I didn't understand. Thanks for the great customer service once again! It really turned my day around!

cydney Monk

Nov 9, 2017

When I started up at PCU it was great fast forward 9years and I am no longer living in the same area as the bank so I frequently call. Yes I have the mobile app. Every time I called, the same lady would answer and she would talk to me like I was stupid she wasn’t kind and and she would asks 102 security questions, mothers maidan name, ss#, last transaction made. I mean that’s a bit much! So one time I call cus I’m at a sister branch and I don’t know my account # so she asks me a bunch of questions verifying it was me then she says she can not give me my account number and to hand my phone to the other bank teller and she would give it to her! What in the HELL?!! And this was just one situation I’ve had 3 other times something like this happened. (Mind you I had to call other times because they refused to give me my account number) Just awful customer service via phone. Don’t bank with PCU if you don’t live within driving distance of a branch.

Venita Burchell

Aug 12, 2016

They were the other ones that helped when I was down and need money. I love these people they were a life saver for me. Thank you so much. You all have a blessed day.

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Questions & Answers

Can I walk into my branch now?

Christopher Brame | Aug 16, 2021
Peninsula Credit Union | Aug 16, 2021

Hi Christopher, branches are currently open normal hours. Some locations have maximum capacity limits so if you do encounter a line, there may be a few minute wait for a teller transaction. If you need a lengthier transaction such as a loan application or safe deposit box access, we encourage you to call and set up an appointment. But yes, you can walk in. Thank you for reaching out. Happy New Year

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Can banking be done on week ends?

Elaine Osborn | Aug 17, 2019
David Sutton | Aug 17, 2019

Through their app or online only.

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Do you still have the change coin machines?

Dawn Hughes | Aug 17, 2018
Misty McColgan | Aug 17, 2019

they do, but charge a fee if you don't have a kid account

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