Address: 1446 Main St, Philomath, OR 97370, USA
Phone: +18007320173
Sunday: Closed
Monday: 9AM–6PM
Tuesday: 9AM–6PM
Wednesday: 9AM–6PM
Thursday: 9AM–6PM
Friday: 9AM–6PM
Saturday: Closed
J Dabz
When you sign up at this bank they talk about how they're for the community and they'll work with you to help you it's a load of s*** they're better than selco but they're still a bank can't trust them
Stuart Pritchard
Because I collect and sell coins on Ebay and go through rolls I enjoy getting coin rolls. I was told that they only supply coins for their business customers and not hobby. (When I opened the account at the main branch, they indicated it was not a problem and I can get rolls from them.) I was further told that they would rather I took my loose coins to somewhere like Coinstar since their machine was for customers with small numbers of coins. I was lectured about my hobby and told that their coin supplier removes all silver and rare coins from their loose coins which is mostly untrue. They do try to pull out silver but that isn't what I collect and sell. I also made it clear whenever I went in that if they were short on coins, not to worry. I would try again later. I was asked if I ever have found a collectable coin in THEIR coins. It made me feel pretty angry by this time. I will never return even though they are just down the street from my house.
Ed Durrenberger
What is it that customer service at my Philomath Credit Union outlet is so slow? I rarely used the drive up service, per-pandemic, because it was slow but since it is now super inconvenient to get inside for teller service, I feel like I don't have a choice. Why can't you dedicate a teller to each drive through lane, set it up so they could conduct business from the teller station at the window rather than wandering off to who knows where and make it at least appear that customer service matters? Or at least get the ATM working reliably for those of us who don't want to make a morning of getting cash from our accounts. Ed
Jason Mulkey
Been with OSCU for many years. Very friendly and helpful but I wish they embraced more modern banking technologies like mobile deposits and Android/Apple pay.
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Hi Mary Ann. Thank you for asking. All of our lobbies are open. As a safety precaution we are limiting the number of members permitted in a branch lobby. When maximum branch capacity exceeds safety standards, the door may be temporarily locked. If that happens, you can wait outside until an employee comes to the door, or proceed through one of our drive up lanes. You can find the hours of operation for each branch at www.oregonstatecu.com/branches-and-atms.
Hi Joan. Thank you for reaching out to us. There is no simple answer to your question. We have many ways to transfer money between accounts at differing financial institutions. Choosing the best way to do that depends on several factors. I recommend you call our Member Service Center, explain what you need to do and let them advise you. They can also walk you through how to perform the transfer, if you need that kind of help. Their number is 800-732-0173. I hope that helps.
Hi Kathleen. Thanks for the question. Anyone can join who lives or works in one of 24 counties in central and western Oregon. For a list of those counties, visit our website at oregonstatecu.com/become-a-member.
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