Apple Tacoma Mall

Category: Electronics store in Tacoma, Washington

Address: 4502 S Steele St, Tacoma, WA 98409, USA

Phone: +12536201454

Opening hours

Sunday: 12–5PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

james “jimoly”

Aug 10, 2022

Store is good. Experience was good. Syd is good. I made an appointment, arrived a few minutes early, a staff greeted me and checked me in. A couple of minutes later Syd came and worked with me. Syd was smart, knowledgeable and pleasant. I got what I needed and enjoyed it. I noticed that some people who didn’t have an appointment seemed frustrated and unhappy, while I was satisfied and happy. My advice is make an appointment and get Syd.

Erin

Aug 6, 2022

I was put off by how long I had to wait, but it paid off when Keith came to help. He assisted me with purchasing my first iPhone. And he was truly helpful, courteous, and patient with all my questions and provided specific insights to my phone needs. He was thoughtful on looking away when I entered my passwords too. So happy I came in on the day he was working. The wait was understandable after I watched how the staff is assigned and worked. Greeters, sales, tech support, etc. I would make an appointment for my next visit now that I understand how the store operates to ease my own mind on wait time.

Fay Rasheed

May 8, 2022

Came in about watch. No help. Called Apple support. They had me bring watch into the apple store. The Pple store went off info from my original visit not the info I gave from Apple support. Sent my watch out and didn't even look at it for the original issue. They sent it back to me. When I asked about the issue and it still had the issue They were like oops..we didn't even check that out. Wanted me to bring it back in and send it out again...whatever. the store, it's employees are so full of themselves and super snobby. If you aren't there to buy a new phone and spend money they could care less about you.

James Goldsworthy

May 7, 2022

Prior to buying Apple products I had always heard about how great the Apple Store was. I assumed it would be a spot with helpful employees in a comfortable retail environment. It's not. The employees who have helped me when buying (over 2 years) my Apple watch, MacBook, iPhone, and now two iPad's have been completely disinterested. Whole experience was uncomfortable. "Stand here, wait for someone to come out..." When they do it was a 15 second transaction devoid of even basic "Good afternoon, how are you?" courtesy. It was like McDonald's. Scanned the item, asked if I wanted a receipt, then walked away. No customer service at all. Each time it was like this! I thought it was pandemic related but IDK, that's pretty much over and I was in and out today without getting a smile or hello or goodbye.

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Questions & Answers

Can I make an appointment

Neil Underhill | Aug 17, 2018
Jolie Le | Aug 17, 2018

Yes you can make appointment and you should make one. You need appointment so you don't have to wait for so long.

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I would like to make an appointment

Jeannie Choe | Aug 17, 2018
Maria Quintana | Aug 16, 2021

I can have make an appointment for today?

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\ Is Tacoma Mall store open and how do I get inside

Joe Pearsall | Aug 16, 2020
Virginia Paul | Nov 19, 2021

Need help with my apple watch

Can I buy a better phone here than an iPhone? Like almost literally every other android device!

Chris Woodell (Chris) | Jan 18, 2022
Norinda Yancey | Jan 18, 2022

Do Mercedes dealerships sell Chevies?

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I have a question my iphone 4s got cracked and I have all the pieces I bought brand new but need it replaced how much would it cost to get it fixed?

Samantha Harris | Aug 17, 2018
Linda Perry | Aug 17, 2018

Sorry I don't know the answer to that question

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How can i make an appointment?

Sue Tran | Feb 17, 2022
Larry Miller | Feb 17, 2022

You don't need to make an appointment. Go to the Mall and the staff will put you on their list while you're there and let you know when to come back(in a few minutes). It's that easy.

do i have to make appointment to buy a ipad. I want to go in the store today. Tacoma

Patricia Haworth | Aug 16, 2021
Gina Nicolini | Aug 16, 2021

Hello, Patricia you don't need an appointment.

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I have two iPhone X selling Space grey colour Can I bring it to your store

Smith Lee | Aug 17, 2018
John Mckellips | Aug 17, 2018

They don't buy phones i think

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Can i come in the store to get my phone update

Jennifer Jenkins | Aug 17, 2018
Petra | Aug 17, 2018

I would call to make sure and to verify you aren't charged. This is a very busy store and you either have very long wait times or you are required to make an appt. I would learn to update my phone just to stay out of the store- it's that busy.

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Do the apple store buy apple phones

Tyrone Lewis | May 18, 2022
Michael D | May 18, 2022

I believe it is only a trade in. You’d get more selling yourself

I keep being directed in circles away from being able to make a genius bar appointment at the Tacoma Mall store. I've done it before, but this is crazier than before. Where's the secret door?

Lois Baker | Apr 18, 2022
Hector Quinones | Apr 18, 2022

There so rude, they need to look at the leadership. Just saying

Do they still fix iPhone X ghost touch

simp ett | Nov 19, 2021
Kerri Jordan | Nov 19, 2021

No

How do I make an appointment today

Nadia Coughran | Aug 16, 2021
Pavel Puris | Aug 16, 2021

Usually if you walked in they will schedule your appointment for Same day

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Can I come to the store for help with my I phone?

David Rauschenberg | Aug 16, 2021
K A | Aug 16, 2021

Yes

Do I have to schedual an appointment?

emmersyn mcgraw | Aug 16, 2021
Apple Nisperos | Aug 16, 2021

We did have a schedule. I just don't know if they entertain walk ins after all the scheduled ones are attended to. The store was pretty secured. At least 3 security officers were manning the line. They took temps as well.

How do I make an appointment

Vernard Vosley | Aug 16, 2021
Troy Fortmann | Aug 16, 2021

Apple.com ... Search for Genius Bar Appointment.

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I pad has a broken port. Can we fix about cost?

Michele R Schofield | Aug 16, 2021
Droops Lokote | Aug 16, 2021

Usually cheaper to get a new one

Does this store offer basic computer classes?

Dannie Edgerton | Aug 16, 2021
Kathleen N | Aug 16, 2021

In September of 2020 they were not open for the public to come in. By appointment only and all the appointments were all booked up.

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How can I find out what app I am payiing 99 for monthly

Sue Lakey | Aug 16, 2021
Åsa Uhl | Aug 16, 2021

I would call apple support and figure it out

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My iPad screen is cracked corner to corner. Can I just replace the screen?

Jan Stuart | Aug 16, 2021
Ryan Hominda | Aug 16, 2021

Yes, apple can replace if you have apple care but there are multiple kiosk at the mall that will fix screens for extremely less than apple will without apple care.

do you install new batteries in ipads at the tacoma mall store?

Selden McKee | Aug 16, 2021
Chris Bush | Aug 16, 2021

I don't know you're going to have to give them a call and see how that works

Will your store transfer my data to the new phone

Donna McCormick | Aug 16, 2020
Gabriel Ramirez | Aug 16, 2020

Yes

Is there going to be the $200 gift card when you buy a certain item on black Friday?

Alex Saucedo | Aug 16, 2020
Kohl Wright | Aug 16, 2020

Was this a promotion going on last year?

My apple #8 has been having problems since February, battery dies in early afternoon every day. I spoke with an Apple rep last month and she attempted to diagnose the problem, with no success. She advised possibly not the battery! Need an appt.

Shirley Mann | Aug 16, 2020
Johnny Laughon | Aug 16, 2020

Could possibly be a short in the battery wiring. too bad you cannot get into them to test.

Screen replacement for 7plus how much does it cost?

Robert Meaden | Aug 16, 2020
Mr. Original | Aug 16, 2020

Enough to get you a used iphone 7😂

Can a batteries be replaced in the iPhone 10 and iPad Pro 10.5”?

deborah Warren | Aug 16, 2020
Johnny Laughon | Aug 16, 2020

No. They are not replaceable.

Can you use student education discounts in store?

Joel Guerra | Aug 16, 2020
Mr. Original | Aug 16, 2020

Ur the local guide man, how do you not know?

Do you have to have an appt to come in?

Terry Garcia | Aug 16, 2020
Mr. Original | Aug 16, 2020

Yes they start taking appointments around 9:45 am and open towards 10 am

Do you still have AirPods Pro in stock ?

Kainoa Gherra | Aug 16, 2020
Rafael Cardona | Aug 16, 2020

Aro now

Do you still have the AirPods Pro ?

Kainoa Gherra | Aug 16, 2020
Lane Richmond | Aug 16, 2020

Yes they are still being sold in stores for up to 350.

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Is AirPods pros in stock

James Larson | Aug 16, 2020
Kerri Jordan | Aug 16, 2020

I Don't Know What Air Pods Are,But The Food Is Good

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How do I sign up for the genius bar appointment

Nancy Kerslake | Aug 16, 2020
Kyle Martinez | Aug 16, 2020

Sometimes you can go down there mid week and walk right in without an appointment. But if an appointment is necessary you can do it online or on the phone.

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Will the apple store unlock my iPad pro for free.

Forever A realest | Aug 16, 2020
Noelia Najera Garcia | Aug 16, 2020

No they'll charge you about 100

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How much would it cost to get my iPhone 6s battery and screen replaced?

Jordynn Shearer | Aug 16, 2020
Robert Smith | Aug 16, 2020

$100 dollars

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What price can I get apple 8 plus 128 GB

Charandeep Singh Maini | Aug 16, 2020
Kerri Jordan | Aug 16, 2020

You Would Have To Go To The Mall And Get The Information Their

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Do they sell AirPods? And if they do, do I need to make an appointment to buy them?

Mikayla Arnett | Aug 17, 2019
Joshua Johnston | Aug 17, 2019

They do sell AirPods. I'm not sure about needing an appointment or not, as I've only ever gone in for a Genius Bar appointment. I don't think you need an appointment to buy, though. You can walk in and the next available salesperson will come help you.

Can you repair Dre Beats earphones?

Queen Hicks | Aug 17, 2019
Jim Pingal | Aug 17, 2019

I believe they only sell products

Do you have any special discounts or extras offered for students going on now or near future?

Angela Tauscher | Aug 17, 2019
Jim Pingal | Aug 17, 2019

No specials that I know of But service was great

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Can I make appointment for iPhone 6 battery replacement? How much it costs and how long it takes?

orasa kriengkraipetch | Aug 17, 2019
Perry Herrick | Aug 17, 2019

As far as I know ,yes

If i get a iphone with 64gb can you guys put more gb???

Junior Aguilar | Aug 17, 2019
Jim Pingal | Aug 17, 2019

I don't believe so

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Do you guys have the selfie led light for iPhone X?

Tia Charlyn | Aug 17, 2019
Russell Hunter | Aug 17, 2019

I am sure you will find what you're looking for

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How do I make a appt

Sharlene Foss | Aug 17, 2019
Ciprian Droc | Aug 17, 2019

You can call the store and book an appointment

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I have an iPhone 6s plus and it won't turn on.I have tried everything!How do I fix it

Sofia Scott | Aug 17, 2019
Ciprian Droc | Aug 17, 2019

You can take it to the apple store or contact them by support. Since it's a 6s it's likely out of warranty but check the serial number if you still have it on checkcoverage.apple.com

Do you repair the backside of an iPhone 8 Plus and how much would that be??

Darlene Faamita | Aug 17, 2019
Robert Pirnie | Aug 17, 2019

Make an appointment with a Genius for an estimate.

What’s the price range for iPhone 7 Plus home button to fix ?

Sandy Noch | Aug 17, 2019
Robert Pirnie | Aug 17, 2019

Varies. They'll need to see it.

can you fix completely broken phones?(as in screen comes apart, wires cut, etc.)

House Of Bricks (codey claycomb) | Aug 17, 2019
Dawson's Family channel | Aug 17, 2019

No they can't they only do sales in the store in the mall.if you have insurance go through your company.

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What are the hours?

The Skipper | Aug 17, 2019
Krazy Koala | Aug 17, 2019

Monday - Friday 10a - 9p Sunday 11a - 6p

How much to enable an iPhone

Life of Liz | Aug 17, 2019
Robert Pirnie | Aug 17, 2019

Depends on if a new line of service or just phone purchase.

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Hi, my question is how to apply for computer classes? thanks

chong jenkins | Aug 17, 2019
Krazy Koala | Aug 17, 2019

That's a good question that's probably sending you got to go to the store and ask them

Do I need an appointment to have my phone fixed ?

Cal Ehli | Aug 17, 2019
Tod Witzel | Aug 17, 2019

Typically yes... it's an easy online process from the store website.

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Can you guys unlock a iPhone with a passcode

bernice hunter | Aug 17, 2019
hi | Aug 17, 2019

They can only do it if you have your apple ID or proof of purchase of your device

Does anyone know if this apple store will remove the Icloud lock I have on my second-hand iPhone 6? I don't know any information besides the username of the eBay user I bought it from.

maggalolG | Aug 17, 2019
Alondra | Aug 17, 2019

Im not sure but you can email them they almost always reply

Its been 1 week since I went to Apple and wrote in comment. Since then I have also called Apple to help and they said i would get an email walking me through resetting the passwork... I'm still waiting for that email!!! 🤬

Krista | Aug 17, 2019
jeanette mccay | Aug 17, 2019

lm having trouble so I’ll find a store in person to help

If I want to buy a new iPhone today do I have to have my phone backed up somewhere to trade in and transfer or can they can do it at the Apple store?

Gail Ehnat O'Donnell | Aug 17, 2019
D Johnson | Aug 17, 2019

That can be done at the Apple Store.

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How much for iPhone 6

Susie Faasulu | Aug 17, 2019
Zachary Carrier | Aug 17, 2019

I got mine for 150

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My Apple X is locked up again...need an appointment at Tacoma mall... Right now losing business , ..,. This happens many times ... can not wait it is my business telephone... when can you get me in?

Susan Johnson | Aug 17, 2019
Cameron Flewellen | Aug 17, 2019

You're going to have to call them. Questions on here are only good for certain things. People that answer questions here are usually not employees of the company but rather people that have been to that store in past.

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If I get a new battery in my iPhone 6, can I transfer it to another Iphone 6 if need be.

Bonnie Burmaster | Aug 17, 2019
Anthony Merola | Aug 17, 2019

Yes

Can they factory reset my  iPod Touch 6?

Bella Losvar | Aug 17, 2018
Ocie Brown | Aug 17, 2018

Make an appointment first

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Do I need to make an apt to get my iPhone unlock

Jason Brucker | Aug 17, 2018
Eric Sturgis | Aug 17, 2018

Your service provider unlocks your phone, if it's paid off and out of contract

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Can I make an appointment to get two phones fixed?

Anne Greene | Aug 17, 2018
David Coleman | Aug 17, 2018

Absolutely. Just so long as you're clear about that when you set up the appointment.

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How can i update my ipad first gen to IOS 9.0? I went to software update and it says it is updated to IOS 5.1 but i can't download apps.

Jon Snow | Aug 17, 2018
John Mckellips | Aug 17, 2018

Go to the store and have the people open it so you can

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Can apple unlock my iphone carier?

Leonardo Valerio | Aug 17, 2018
John Mckellips | Aug 17, 2018

Yes

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Can I get my iPhone fixed if it says connect to iTunes here

YKO | Aug 17, 2018
John Mckellips | Aug 17, 2018

Yes

The font on the monitor screen is overlapping. How can I fix this problem?

Linda Paterik | Aug 17, 2018
Eric Sturgis | Aug 17, 2018

Take it the store and speak with them in person

How do I set up an appointment to replace my Iphone battery?

Lawrence Norvell | Aug 17, 2018
Jolie Le | Aug 17, 2018

You can go to Apple website to set up an appointment or search for contact phone number to give them a call.

I would like to make an appointment at the Tacoma Mall store to get a new battery for my I Phone 5. How do I make an appointment?

Nancy Mayfield | Aug 17, 2018
sameer ahmed | Aug 17, 2018

Call

I was told I need to make an appointment with you for a new I-Phone 6S battery, Can we make one online?

Joyce Atkins | Aug 17, 2018
Yaseen Al-Basir | Aug 17, 2018

Yes you can make it online

I am trying to sell a broken apple i-phone. Who buys them?

Nicole Matteau | Aug 17, 2018
sameer ahmed | Aug 17, 2018

Not at the mall. Sell them on offer up or other online stores

Can I make an appointment to have an updated battery installed in my I-phone 6?

Richard Spencer | Aug 17, 2018
Danyelle Mortensen | Aug 17, 2018

Yes you can. This is a public forum. You would need to call Apple directly to make an appt or go online.

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How much is iPhone 6 plus

eunice waweru | Aug 17, 2018
sameer ahmed | Aug 17, 2018

Ranges from 200-400 bucks

I cracked my iPod touch 4th generation (crack spidered) and I was curious if you knew how much it would cost to get it repaired?

Craig Matthews | Aug 17, 2018
sameer ahmed | Aug 17, 2018

Call

my iphone 7 plus is disabled and i do not remember my app id password can i bring it into the store to get it resolved.

Dwight Johnson | Aug 17, 2018
Spear | Aug 17, 2018

Nope, you can get a password reset, but you have to have access to you email. Customer service can do that with a phone call.

The battery on my iPhone 6 dies extremely fast. Will you replace it?

Lisa Bonifant | Aug 17, 2018
sameer ahmed | Aug 17, 2018

Yes

I recently changed my pass-code and got my iphone 6 plus disabled. I looked up videos on how to disable it but, I don't have a mac book. Can I take my phone in and possibly get it disabled?

Joanna Cardenas | Aug 17, 2018
sameer ahmed | Aug 17, 2018

Yes

My iPhone 6 no longer reliably connects to our home WiFi..... very sporadic and I end up using cellular Data while at home !!!! Is this part of the issues with batteries Apple has admitted to?

linda healy | Aug 17, 2018
sameer ahmed | Aug 17, 2018

No in fact there is something wrong with your home wifi.

cancel an appointment

Dennis Pfabe | Aug 17, 2018
sameer ahmed | Aug 17, 2018

Call them

I would l Ike customer support

sabrina decuire | Aug 17, 2018
sameer ahmed | Aug 17, 2018

Call them

Do they have iphone x now?

Elisa | Aug 17, 2018
John | Aug 17, 2018

Yes

How do I make an appointment to get my iPhone fixed?

M&P Charlesworth | Aug 17, 2018
sameer ahmed | Aug 17, 2018

you call them

Can they take off activate lock on my iphone?

Jermiah Johnston | Aug 17, 2018
sameer ahmed | Aug 17, 2018

im not 100% sure but i can tell you if you tell me what company sold you that phone. ex. tmobile, at&t etc....

How much is your iPhone 8 plus

Sara Castro | Aug 17, 2018
plop pine | Aug 17, 2018

Lol

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.Hi there , I broke my screen glass. How much it gonna be charge for changing the screen? Thank you

Annie Nguyen | Aug 17, 2018
sameer ahmed | Aug 17, 2018

U need to call to ask

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