Homewood Suites by Hilton Long Beach Airport

Bethany Hall

I love this place. We stay here regularly. The rooms and staff are really nice and the free breakfast in the morning is great. You are also walking distance from the hanger which has a lot of restaurant options.

Rita

This spot is right next to the airport with a free shuttle on call. A continental breakfast is included and is very tasty with hot food, a variety of coffee, teas, and fruits. While I can appreciate the updated showers in the rooms with glass doors, the floors are thin. If you walk to hard the people below you will definitely hear it, so maybe try for a top floor room. Also, nice pool area and a variety of shops and food very nearby.

Michelle Fernandez

This was our first stay away from home since before COVID-19 began. When we planned our one night stay we imagine a place where we as a family can have peace of mind, unwind and relax. That's taking into consideration comfort, cleanliness, accomodations, and customer service. This place is perfectly located near restaurants and shopping center just a walk or short drive away. Lobby, pool, and all other amenities are nice and clean. Our room #261 "seemed" clean but come bed time I was VERY surprised when I WOKE UP TO VERY PERSISTENT BED BUGS in the middle of the night, which I then found and killed one out of most likely many.(***I also recorded and took pictures of said BED BUG.) I then insisted in searching my children AND both beds where my children slept numerous times in the night and was robbed of my peace. As I lay there in paranoia and fearing of BED BUG bites and the possibility of them returning home with us I finally nodded off. I woke up the next morning with 2 bites and my daughter who had slept on the same bed with me had multiple bites which her reaction was way worse than mine because hers are really raised to the touch and crazy itchy. I gave it three stars because other than the bugs my family really loved the pool and location was great come dinner time . If the rooms were honestly clean and well maintained bed bugs shouldn't be an issue EVER. I find it really disturbing, disgusting, and disappointing that housekeeping is lacking and obviously overlooking things like this, I notified the front desk at checkout the next morning, also mentioned I had recorded video which she wasn't interested in watching and just told me that they had to make their own search and investigation before going forward. Still waiting to hear back.

Hola Dora

This hotel looks nice from the outside, but as soon as you get into your room you are looking at what seemed to be a rundown apartment building that was bought out from the Hilton and then turned around and remodeled as cheap as they can and then opened for business. The hotel stinks, the carpet is dirty, the products they use are brands I have never heard of before in my life that contain lead and other harmful ingredients. My 9 yr. old daughter noticed that our smoke detector had a plastic cover on it and told me that she learned in school that smoke detectors are important for the safety of everyone in case of a fire. When the maintenance man came to our room to see the smoke detector I asked him if that was suppose to look like that and he responded really quick and said absolutely not and had the look of I can't believe this was covered. The morning staff is all super young and completely not knowledgeable on a lot of things. My family has a military/gov't background so our rooms were suppose to have that rate. One of my family members noticed that she was not getting that rate and went to ask the morning staff about that issue and the manager came up to her and told her that she would need to see those orders. The issue with that is #1 is I did not know that the Hilton staff had a secret security clearance and also worked for the department of defense where they have access to verify whether or not the military orders were legit. Downright rude. Do not be fooled with the outside of this hotel. You are better off going to see for yourself the other surrounding hotels like the Marriott courtyard or other hotels in the area. Read up on reviews from other sites. They will probably help you out in the long run. The only thing that is helpful about this hotel is the location and that is it. This hotel does not change their sheets, They do not do thorough cleaning. This is the fault of whoever is training these individuals. Save yourself some money and check the places around the area thoroughly.