AutoZone Auto Parts

Tyler Obermeit

Oil nearly out of stock, empty boxes all over the floor, but I found the last bottle of Mobil1 5W-30. No filter book to look up my filter number, and it took an absurdly long time for them to look it up on the computer. After 20 minutes I’m finally on my way to another autozone without buying anything. This store is sloppy, both literally and in how they operate

Jung Kim

I went in to get my battery checked up, with the warranty active. I told them I came in to an Autozone and got a battery but it's not starting so I needed some help. They tried to sell me a new battery without checking to see if my warranty was active(it was) and didn't even test it. When I tested it, everything turned out green but they still tried to sell me a new one. They also sent me outside with tools to do it myself even though I told them I had no idea what I was doing. A driver for Autozone from Mill Creek ended up helping me out. In the end, the driver from Mill Creek told me to confirm that my warranty was active and sure enough, it was. They said they didn't have the battery that I had my warranty on(well, it was more like we have the pallet in the back but I don't want to go through it) and sent me to another Autozone on Hwy 99 across from the Lexus dealership. According to the employee at this location, this is the second time this week they have done this. The employee working at the time was a white blonde lady and a white man with long grey hair. Please avoid this location and go to the one across the Lexus dealership from the beginning. Save yourself the hour I lost.

Wood Kirk Works

I can't speak much to the customer service, cleanliness, merchandise, or much else because the employees working the night I decided to stop by locked the door 15 minutes early and just stared at me as I point at my watch. If you post that you are open until 10, be open until 10. Not 9:45. This is what is wrong with franchises and huge companies. The employees don't any incentive to do business the way the consumer needs for business to be done. This is what happens. I'll definitely spend my money somewhere else.

Kirsten Denny

Honestly the worst experience I’ve ever had at a car store. I don’t know a lot about cars. I mentioned that a few times and asked for assistance. I walked in and asked for the type of specific window wipers I would need for the make and model of my car. The cashier (there were three people working and I was the only one in the store) waved me over to “aisle 22” while yelling what measurements I would need at me. I brought two up to him and asked his advice and he said “no not these” and then told me the measurements again without further guidance. I told him “sir I’m really not sure what I’m doing here can you help me?” His coworker asked if there was a specific kind I should get and he said “It doesn’t really matter”. I asked for his advice and he acted like he could care less. I understand that he does not have to go above and beyond, however I have always experienced very helpful employees (who would even offer to install the wipers for me). On a day when the employees literally outnumbered me 3:1 and no other things seeming to go on, I would’ve appreciated his expertise. In addition, not one employee was wearing a mask. I would highly suggest visiting another store.