Jackson Hewitt Tax Service

Category: Tax preparation in Tacoma, Washington

Address: 1901 S 72nd St, Tacoma, WA 98408, USA

Phone: +12536666568

Reviews

Deborah Lacoste

Apr 26, 2022

The only thing that upsets to me if I smoke Marlboro 72 golds and they are always out of them.I always went there for everything and now I go somewhere else.

Kevin Robinson

Jan 14, 2022

Took all night to do a simple return. My tax preparer clearly had no idea what she was doing and was left to man the office on her own. I don’t blame her for this but maybe she should have been trained better or had proper help. I don’t at all trust my taxes were prepared properly I was never even offered a copy of my return for my records I was to the printer was broken and I could download it. On top of all this the office smells horrible. If you want to trust that you’re getting professional service don’t go here.

Trina Fay

Feb 12, 2021

The first time actually going thru ah different tax return place and it was hella fast N no problems too made me feel very confident about getting my taxes done on time...

Barbara Giles

Feb 10, 2016

I always use Jackson Hewitt for my taxes and overall I always received good service but unfortunately not this time, I'm single no dependents so normally they charge me between $38 and $45 for my taxes plus whatever amount to have them deposited on my bank account. Last year the person who prepared my taxes want me to pay for fees that I shouldn't pay and it took me 30 minutes to make him understand why, anyways I thought he didn't know about that so I let it go so this year I go back to the same place and same person was there and I gave him another opportunity and let him to do my taxes, what a mistake. because previous year I paid around $100 for my takes when he told me that will be $105 I agreed on that and I was with the thinking that the $50 extra to deposit my takes on my account was included like other years but no it wasn't and today I realized that they charged me $155, I went there today and tried to explained me why but he didn't understand. I'm an immigrant and I understand we all have accents when talking English but this guy is something else, he can barely communicate but couldn't understand a simple question. why I got charge $105 when I paid $38 or $45 on previous year I hope someone in Jackson Hewitt can answer this question for me. Besides that I will never ever going back to that place any more and the people that went there because I referred them will do the same.

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Questions & Answers

Are there ways to file my taxes with Jackson Hewitt that involve limited in-person contact?

Jackson Hewitt Tax Service | Aug 16, 2021
Jackson Hewitt Tax Service | Aug 16, 2021

Yes, Jackson Hewitt offers multiple ways to file taxes for every comfort level. In addition to in-person appointments at Jackson Hewitt offices, you also have the option for limited contact drop-off (where you drop off your documents at an office and go), file with no contact via Tax Pro From Home, or file on your own via Jackson Hewitt Online.

Is it safe to meet with a Tax Pro in person?

Jackson Hewitt Tax Service | Aug 16, 2021
Jackson Hewitt Tax Service | Aug 16, 2021

Jackson Hewitt offices and their staff are committed to keeping you safe. Tax Pros and other office staff are required to wear face coverings, our offices adhere to social distancing protocols, and offices are cleaned and disinfected daily. For those who wish to have minimal face-to-face contact, limited-contact drop-off filing options are available .

Do Jackson Hewitt offices follow the CDC safety guidelines?

Jackson Hewitt Tax Service | Aug 16, 2021
Jackson Hewitt Tax Service | Aug 16, 2021

Yes. Jackson Hewitt offices are following all safety guidelines provided by local, state, and federal authorities, including the CDC.

How do I get a copy of a tax return I filed through Jackson Hewitt?

Jackson Hewitt Tax Service | Aug 16, 2020
Jackson Hewitt Tax Service | Aug 16, 2021

If you have a MyJH account, you can log-in and view your filed tax return. If you don’t have a MyJH account, you can reach out to your local office to see if they have a copy available. If you need a copy of your return from the IRS, you can request a photocopy or a computer transcript. Photocopies and transcripts are free from the IRS. If you need an actual copy, complete IRS Form 4506 and pay a $50 fee for your filed tax return and Form W-2.

Can you help me get copy of my W-2?

Jackson Hewitt Tax Service | Aug 16, 2020
Jackson Hewitt Tax Service | Aug 16, 2021

To get a copy of your Form W-2 or Form 1099, first contact your employer or financial institution. If we used your W-2 to prepare your tax return, you can log into your MyJH account and view your filed tax return including your W-2. If you don’t have a MyJH account, contact your local office to see if they have a copy of your W2 available. You can download Form 4506 at www.irs.gov to request a copy of the return you filed with the IRS.

Where is my refund? I filed with Jackson Hewitt a while ago but my refund hasn’t arrived. How do I find out the status of my refund?

Jackson Hewitt Tax Service | Aug 16, 2020
Jackson Hewitt Tax Service | Aug 16, 2021

We appreciate your business! For security reasons, Jackson Hewitt offices do not have the ability to check the status of your refund with the IRS. Please visit https://www.irs.gov/refunds with your Social Security Number or ITIN, filing status and your exact refund amount to check the status of your current year refund. You can also call 1 (800) 829 - 4477 and use the refund status option offered on the TeleTax system.

What documents do I need in order for you to prepare my tax return?

Jackson Hewitt Tax Service | Aug 16, 2020
Jackson Hewitt Tax Service | Aug 16, 2021

Your life situation plays a big part in determining the documents needed for your tax appointment. Married? Have kids? Own a business? Besides your Form W-2 or Form 1099 income statements, this tool can help you determine other documents you may need to bring- https://www.jacksonhewitt.com/file-taxes-options-products/free-document-checklist/

How can I become a Jackson Hewitt Tax Pro?

Jackson Hewitt Tax Service | Aug 16, 2020
Jackson Hewitt Tax Service | Aug 16, 2021

Training is key to becoming a Jackson Hewitt Tax Pro. Our tax courses are offered at various Jackson Hewitt locations throughout the country. To get details on the Jackson Hewitt tax course most convenient to you, please complete the following form - https://www.jacksonhewitt.com/tax-preparation-classes. One of our Jackson Hewitt offices will be in contact with you.

How do I get a customer service issue resolved?

Jackson Hewitt Tax Service | Aug 16, 2020
Jackson Hewitt Tax Service | Aug 16, 2021

We apologize if your experience with Jackson Hewitt did not meet your expectations. Please call our Customer Service line at 1 (800) 234 - 1040. A live agent will assist you in filing a formal customer service case. A local Client Care Manager should contact you within 24 hours.

How do I file an amended return?

Jackson Hewitt Tax Service | Aug 16, 2020
Jackson Hewitt Tax Service | Aug 16, 2021

Jackson Hewitt Tax Pro can assist you with the IRS amendment process. Call your nearest Jackson Hewitt office for details. We can help correct any errors or omissions on your original return, and in some cases, even change your filing status.

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