America's Credit Union - Lakewood Branch

Category: Credit union in Lakewood, Washington

Address: 6310 Mt Tacoma Dr SW, Lakewood, WA 98499, USA

Phone: +12539643113

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–5:30PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–5:30PM

Friday: 9AM–5:30PM

Saturday: 10AM–2PM

Reviews

Eric Mercer

May 3, 2021

Every time I go to the ACU in Lakewood someone always greets you with a smile and welcome. Keep up the good work!

Jacob Salgado

Nov 27, 2018

Each member in this branch has always been pleasant and friendly. I’ve been going to this location for 3 years now and I have never left feeling sour. From standard banking transactions to loans they have always been helpful and kind. 5 Star Staff!

Katy Griswold

Dec 20, 2017

Best bank in the area!! Amazingly personal service ❤ We love all of the ladies here who help us every few days. Truly the best

None of Your Business

Oct 24, 2017

Horrible credit union! DO NOT! I REPEAT DO NOT TAKE YOUR MONEY HERE! They claimed to have sent out a bank card for my account theee weeks ago. However this mysterious card they claim to have sent I never received and the card I had expired in less than a week.. on top of all that they preceded to tell me the bank card is active.. well if I’m the only one in my household and I don’t have the card and you’re telling me the bank card is active.. that means someone is walking around with my bank card in their wallet! so instead of being a decent bank and rectify the situation because you have my bank card floating around the free world already activated! Which in my opinion is complete careless of careless considering they sent a already activated card in the mail. To add insult to injury they wanted to charge me for another bank card! I closed the account. Anytime a bank rather lose a customer than to make things right suggest a lot about the bank! I also had a business account with them.. never again! If I could give zero stars I would! And the bank teller was beyond rude. But rather then stoop to her level I took the high road. Navy fed is a far better credit union and clearly takes care of the veterans! ACU is the pinnacle of worst credit unions!

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Questions & Answers

How to establish the PIN number please

Celi Tumangday | Aug 17, 2019
Michael mathews | Aug 17, 2019

Ask them to set it up? They have to set up the card and ask you what you want your pin to be

Is anyone having problems with the mobile app

Cisco Rodriguez | Aug 16, 2021
America's Credit Union - Lakewood Branch | Aug 16, 2021

Hi Mr. Rodriguez, The mobile app seems to be working and there is currently no scheduled maintenance. Please give our member contact center a call if you need assistance. Local: 253-964-3113 Toll Free: 866-968-7128 Thank you for the feedback.

Can I open a checking account? If so is there a min requirement?

Leaf “LeafVision” Vision | Aug 17, 2019
Amy Shuey | Aug 17, 2019

Hello! There is no minimum requirement for a checking account and a $25 minimum deposit into a savings account at ACU. The $25 deposit in the savings account will be placed on hold, which is your pledge to the credit union for your membership. If your account is ever closed, it will be returned to you. Your checking account has rich benefits, which can be viewed at www.youracu.org/affinityplus. You can join by visiting any ACU location or apply online at www.youracu.org.

Does this branch have a drive up window?

Lissa Lefler | Aug 17, 2018
America's Credit Union - Lakewood Branch | Aug 17, 2018

Hi Lissa! Yes, our Lakewood location does have a drive up window.

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