Target Grocery

Danielle’s World

I love Target, but today I was a little frustrated with another team member not being able to help me with an item I needed. On my way out I stopped at Guest Services where Tina was very kind and helpful! She has good customer service, she was patient and I really appreciate her assistance!

Coyle

Easy shopping. Plenty of parking. I asked Christopher for a flat cart. He got it for me and loaded a bookshelf onto the cart for me. He checked me out and helped load it into my car. Easy!

Bianca Alshaer

I’m a very loyal customer to The Target Corporation. However this particular store sadly and unfortunately because it’s my closest location to my new home, has far beyond the worst guest services I’ve ever received. There is a particular employee by the name of Tina who seems very unhappy with her personal life and her job. She’s not tidy with her Target attire, hair is dry brittle and all over the place. I had to ask her for her own name since she doesn’t wear a name tag. Always chit chatting with other employees while behind the counter. Bosses everyone around her to make herself feel superior. She doesn’t smile and gives everyone faces as if she’s speaking through her mind. The amount of energy that she puts into her job is as if she owned the entire store and the attitude she gives customers is not bearable from my end. Whenever I come to return an item she doesn’t smile, has an attitude and starts questioning everything about the item being returned. I’v brought with me my receipt that I have for the item which I’ve purchased and it’s within the 90 day grace period. However, she loves to interrogate customers. I was not the only one who has been interrogated as returning an item. There was a lady in front of me, which was being interrogated so much about the item she was returning, and Tina made that lady take out all her credit cards, waste her time and hold the line behind her to see which card she had made the purchase from. Tina, listen … life is simple. Don’t complicate your job. STEP 1, look for the item UPC or DPCI number on the Target app. STEP 2 refund the the customers money, or store credit gift card by asking her for her ID. STEP 3 put a smile on your face as you see a happy customer walk away so they don’t end up like me here writing reviews. So, Why did Tina put so much energy in a returned item that is not being paid with her own pocket money? Maybe Tina wants a raise? Or maybe she wants to go home after work feeling like she worked very hard… however The lady left angry upset and couldn’t return a thing. This specific employee is nosy and has no ethics. She gets paid to do her job which is returning items with a receipt or without a receipt not to be questioning people what happen with the item what you did with it is there anything missing blah blah blah blah so on. The most embarrassing thing is her trying to argue with the customer about the 90 day policy and 100% satisfaction guaranteed or your money back. Right off the bat when you look at her you can tell she wants to argue with the next customer about why they are returning the item. This particular area of the store is supposed to be service for the guest; the guest which is the consumer, the consumer doesn’t go to the store to feel attacked by Target guest services employees. Maybe Tina needs more proper training or start looking for another job since we’re in the center of an inflation and headed to a recession. I never thought I seen myself writing this kind of review from my favorite store but this is the third time this lady attacks me as I’m trying to return an item. Also, at this guest services they never pick up phones go call and it can ring endlessly. The actual phone is not workable as I tried to make a phone call from it to find my own cellphone. Sincerely, a Very unsatisfied customer from this particular Target store.

Sweet Girl

Worst experience. We asked the old lady at self checkout at the home / clothes entrance, if they price matched an item and she rudely said NO and walked off. I then proceeded to walk towards the other entrance and followed me and told another employee to not price match our items. She is definitely a racist and seems miserable. We have been loyal customers to this target and to be treated this way is unacceptable. The store managers know who I am talking about.