Parr Lumber

Larissa L

Best overall customer service! Todd was extremely helpful. He took the time to explain and help me understand what I needed for my project. I would recommend them to everyone I talk to! Love Parr and their staff!!

Landon Bronson

So I was in the area this past Thursday curious to see what Parr was about. I heard that it was a good place to shop other than the other big box stores. With lumber prices nuts at the moment, I wanted to give this place a shot. I was blown away from the quality of material they had, however the prices were just as crazy. Had a conversation with the guys at the front and they educated me what the situation is when it came to sheeting and lumber. The customer service was impressive! Been a while since I've talked with people who had a sense of care. Didn't walk out with anything... however I will be going back because of the people that run the place.

Dirk Biddington

I was very disappointed in my last experience with Parr Lumber Hillsboro. I purchased $6,800 worth of Timber Tech decking which included a railing package. I was told by Robert the "deck expert" , that the materials would be delivered the following week. As stated, I got a call from the delivery person and he dropped off a pallet of decking. Two days later when I opened the delivery I noticed that I was missing all of the railing was missing. I did not receive a call from Robert letting me know that my product was back ordered. Only when I left a message, did I receive a call back indicating that the product was indeed back ordered, but would be delivered the following week. Well, the week came and went and still no railing or contact from Parr. I tried calling and left several messages without a return call. ( These guys never return any calls.) I had to drive to Parr no less than 5 times to find any information. On three occasions, I was told the back order would be in the following week. SEVEN weeks later, still no railing. I went to Parr once again to cancel the back order, return some posts that were useless without the railing. Getting a return slip was not a problem, but actually getting the money back was another. The young man at the counter told me that a manager would call me the next day to get my card number to return my money. To make a long story short, two weeks and three calls later, I still don't have my money back. What I learned was that Parr is very helpful, until you pay your bill. After that, it's buyer be ware, and be prepared to wait. I realize with Covid, manufacturing and transportation has been slowed greatly, but that's no excuse not to have good customer service and communication with your customer. The $6800 may not be a lot of money for Parr, but it was a big stretch for my family. As a side note, I went to Conrad Lumber in Sherwood and they delivered my order within a week from the same manufacture Parr will no longer be on the top of my list when looking for construction products

michael jordan

I love this place! Todd was my sakes rep and he worked hard to help me get the materials I needed in less than 24 hours. the guys in the yard are friendly and helpful with loading your order. I highly recommend them.