Address: 3616 SW Oregon St, Seattle, WA 98126, USA
Phone: +12069371144
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Rian Merrill
Best shop I've found in West Seattle, and good for routine work (albeit close to dealership prices). However, they may be somewhat inexperienced or lack experienced oversight. I had my late model Jeep towed there because one of my brakes intermittently locked up causing billowing smoke. They couldn't reproduce the problem, and so couldn't diagnose it. Didn't stop them from charging me $100, though. I had to take it to another shop, with a more experienced tech, who diagnosed the issue while I stood there and charged me a much more reasonable amount for the inspection. Note, they also won't due after market warranty work.
Joey Romero
Had my vehicle inspected was pleased with information and explanation (Howard) was helpful on certain repairs from most important to least important would recommend (Tom's Automotive) to family & friends sincerely
Aley Thompson
I cannot recommend this place enough. These guys are super honest. I went in there with a list of things wrong the dealer identified about my well taken care of but 11 year old Honda Element and they were able to let me know what was and what was not legit. I put new brakes on the vehicle and it's working great. I had my catalytic converter stolen a while back and my vehicle has had an un-resolvable check engine light even after cat replacement and several*** replacements of the O2 sensors (long story). Honda wanted me to pay several thousand to look into the electrical (ECM/PCM replacement $$$) ... Tom's basically said this was not something they could do... but they said if you are willing... try to replace the O2 sensors one more time with factory OEM parts and see if that does it. 500 miles later it worked. Saved me so much money. I recommend them to everyone. Heading there soon with my other vehicle thanks Tom's!
Brian Forcum
Tom’s just gets it. I had been taking my car to a dealer to be serviced for years. Every time I took it in, they found something in the $500-$1000 range that needed to be fixed in addition to the requested service. The last two times were $1500 and then $5500. I took it to Toms for a second opinion both times, and they clearly explained what the issue was, how urgently it needed to be fixed, and what their approach would be to fixing it if they deemed that it was critical. They treat you like a customer and not like an ATM. They understand the value of the car and work with you to determine what repairs make sense. Now, for all of my routine maintenance and any issues I have out of warranty, I go directly to Tom’s!
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We don’t offer the same oil change you can find in neighboring services. We offer a comprehensive service on your complete vehicle, which includes an oil change and fluid check and fill. This is more than your average oil change, and we will need your car for the day for this service. We do a 23 point inspection and most of our oil services include a brake inspection and tire rotation as well.
The best place to park is between the shop office and Dog City Day Care. There are specifically allocated parking spots for Tom’s Automotive Services there. Or, you can park in front of our shop. Just remember to complete the form, pop the key in the envelope, and drop the key into the Night Slot located on the main garage door (not the office door). We will be in touch the next business day.
Absolutely. If you’d like to have it towed during business hours, please give a call and let us know it’s coming. 206-937-1144 If it’s after hours, complete the form on the envelope, pop the key in the envelope and seal it, then drop it in the Night Box (on the main garage door). We will contact you during the next business day.
No, we don’t specialize in this. We receive many calls and sometimes cars have a tire issue in addition to the other repair needs. We do our best, vehicle by vehicle, to service the car and customer to the best of our abilities.
There are a few possibilities. Could be oil, or coolant, or, (commonly) water from condensation. It’s helpful to know where under the car the puddle is landing (e.g. under the hood/front of the car, or just under & behind the passenger seat). More details here: https://tomsautomotive.com/air-conditioning-heating/whats-puddle-under-car/
Absolutely. Click to the Schedule page on our website and set an appointment. https://tomsautomotive.com/schedule/ We will call or email you back with our availability and confirm your appointment. Or feel free to give us a call if you’d prefer. 206-937-1144
Usually, yes, we do. AND… it’s important that you know there is a difference between a scan and a diagnosis. We can scan your vehicle for codes for free, but it won’t accomplish much. Scanning for codes will give a starting place, show us where to start looking, but it won’t give a solution. Scanning suggests a starting point. A diagnosis takes us beyond the starting point and takes time to determine exactly what the issue is, and how to solve it efficiently, the first time. Diagnosis is a service we usually do charge for. The bigger picture: A scan for codes and a diagnosis won’t get the vehicle fixed or repaired. Even a diagnosis only gets us to the starting point of the problem.
It really depends on the issues you're experiencing.
No. We have a few chairs that would be comfortable for a few minutes, but not for the duration of the repair work for your vehicle
Yes. Please do. You can call (206-937-1144) or schedule online by visiting https://tomsautomotive.com/schedule/
Yest we do pre purchase inspections. They run $150 plus tax. Thank you!
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