Jimmy John's

Todd Smith

On 7/28/2022 We stopped in Harrisonburg VA for the night on our way home to SC from NY. We agreed on jimmy johns subs for our meal. The staff was very accommodating and made a great sub, probably the best sub we've had in years. Overall had a fantastic experience. 10 out of 10 !

Jon Clark

Such awesome staff. I order there multiple times a week and they know my name and just hand my order to me when I walk in. Couldn't be happier with their service and the quality of the food.

Leslie

I gotta say hands down one of the best customer service experiences I've had. I had placed an order using app, but didn't hit save or something to make customization stick. I can't eat onions due to stomach allergies, sandwich came with onions I called to say they messed up so they offer to make a sandwich and send free of charge. I looked at receipt closer and realized it was my mistake and apologized saying it wouldn't be necessary AND THEY STILL BROUGHT ME ONE ANYWAY FREE OF CHARGE! THANK YOU!! ❤️ They wanted me to have a sandwich I could eat anyway (since I had to discard the one with onions) even though it was my mistake and my own fault the order was messed up. I can't thank you enough.

MarkT

Don't bother going inside to order as they prioritize the drive thru 5 to 1. I waited inside for 7 minutes then finally got my order. Then waited 10mins for my food as 5 cars got their order. Then when I was called the person working was still holding my sandwich while talking to a coworker. Worst JJs I've ever been to. Everyone working looked stressed and rushed. They need to work on a new system to help make it work more efficiently.