Valvoline Instant Oil Change

Category: Oil change service in Lacey, Washington

Address: 4659 Whitman Ln SE, Lacey, WA 98513, USA

Phone: +13609234100

Opening hours

Sunday: 9AM–4PM

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8AM–5PM

Reviews

Matt O'Bleness

May 25, 2022

Anytime I’m not able to get my oil change done myself, I whip down to Valvoline and am in and out and of there. Very respectful staff, especially Arthur. Thanks for the customer service

Rondale Felix

Mar 3, 2022

My spouse and I have been going to them for years for oil changes and they have always been excellent, and honest. I recently went in to get my oil changed and they checked the oil and showed me that it didn't need to be replaced yet. They could have easily taken my money for an unnecessary service, but instead, were honest and let me know when I needed to come back. They even topped all fluids for free. They've also helped my spouse multiple times when we were having issues with the oil cap in our other car. I've always had great experiences with them, and especially appreciate an honestly run business, which is so hard to find these days! We will definitely be back. 5 stars!

Melyssa Grassman

Feb 28, 2022

I felt like they were honest and trustworthy sources for an oil change. They notified me of an issue with my car and gave me options on what could be done to fix it without being pushy. Very happy with my experience.

Coyotes Call Farm

Feb 1, 2022

Horrible place to go. I have always used the Shelton facility and been so happy with them. We recently moved and I picked this one on Whitman as it was the nearest one. What a shock!! They did not check anything even though I asked. They just changed the oil, I think. I'm not even sure they did that. I had to ask specifically again if they checked the transmission level. The person at the computer gave me some song and dance about it being a closed system. I told him point blank that it was not. Then they actually check it. As an older person I count on the places I go to be honest and respectful to the customer. This was a joke. I will never go here again. I would rather loose the use of my car for the day at the dealership.

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Questions & Answers

DO NOT TAKE YOUR CAR HERE. Valvoline is declining to pay for repairs because I did not abide by the terms of their warranty. Which is that I should have returned to them for agreement as to the actual problem. They broke and won't fix.

Nathan Olsen | Aug 15, 2020
isidro escalera | Aug 15, 2020

They over filled my oil twice

How much for transmission fluid change ?

Gary Ortiz | Aug 16, 2019
Rieyon Jones | Aug 16, 2019

We charge 149.99 before tax

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