Beans & Brews Coffeehouse

Stephanie Martinez

I usually don't rate anything this was my first first time coming to this store and HORRIBLE experience like I have never ever been treated like this in another coffee shop/restaurant I personally work in restaurant customer service and this beans and brews customer service is HORRIBLE we stop by because we were on our way to a family meeting it all started when they took our order rushing us and then I ask the cashier to repeat the order she did and it was all wrong and who I think it was the manager a (native woman) she came to the drive thru window all mad and told us and what we wanted and she “fixed” when the food and the drinks came out it was all wrong I told the cashier just to let her know and the manager approached us to the window and started yelling us that we didn’t know how to order I told her to let me speak and she started yelling and closed the window on us and didn’t give us the sandwich the total of our order it wasn’t $5 my dad spent almost $50 then we enter the building to ask for the sandwich and the manager ( native woman) started yelling at us badly and threatening to call the cops you can check cameras, she then proceeded to tell us that we need to speak clearly assuming my mom is a Hispanic woman, but she manages both English and Spanish. I know customer aren’t always right but if you really want and care about customers you take that “extra”mile, she could’ve simply apologize and be like sorry, she just could’ve gave us what we ask for, we order a coco medium frappe with only one shot of espresso no whipped cream a caramel cream with one shot of espresso and iced mr beans with whipped cream, food was a breakky tacos, a B-cheesy with pesto and a Turkey panini on wheat, b cheesy didn’t have pesto, panini was sourdough and not wheat, coco bean had 2 shots of espresso which im breastfeeding thats why I ask only one Because it could cause damage to my baby if I drink to much, the manager actually woke up my baby who was sleeping in the car by closing that window in our face, thats totally disrespectful, have manners, seriously doesn’t even deserve a one start but i cant write the review with out it .

David Landes

We love this place! They always get our orders correct! Also, they are extremely friendly, especially to our Great Danes. Would highly recommend going to this location.

Val Gatehouse

Good product for the price. They do have some problems with keeping supplies in stock. Some employees aren't careful about handing out drinks that have had drink stopped down them.

Alex Stevens

This location is the best of them all. I come here before Starbucks and this location is the best of all the Beans & Brews I have been to. Love the staff and they're accuracy. Very well run business.Thank you for your review of Beans & Brews, Alex! We are so pleased to see that you have had a great experience with us! Cheers!