ATM (Wells Fargo Bank)

Alicia Clayton

If I could give them zero stars I would, they shut my account t down Bc of a mistake that was not even my fault. Then the branch manager Matt just ignored my emails and stopped responding. Very unprofessional. This bank needs to be shut down! This is the worse bank!!!!!!!

Jeff Stucki

I drove up to the drive through at exactly 6:00 PM on a Friday and they literally closed the curtains on me. I rang the bell and they said they were closed. I told them I just needed to deposit a check. No cash or withdrawl or anything difficult. I was helping an employee by depositing their check for them. They were out of town and needed the money over the weekend. They still refused. They stood there talking through a closed curtain and didn't even have the decency to open it. There were no other cars around. I have never been treated so rude in my life. The bank says they are "there for us" but those are only words. They never do anything extra to help. Update: I tried to deposit the check on Saturday but they changed their hours (due to Covid-1) but they didn't update their hours on Google or their website, so I got there at 1:10 PM well before the advertised 2:00 PM closing time and they were closed. I understand the need for social distancing, but why did they shut down the drive through too? I feel like they are just trying to save money by cutting hours back. It makes no sense. Of all businesses out there, we need banks to stay open and help people with financial crisis. After this, and countless other disappointing experiences too many to mention here, I will be taking my business to another bank or credit union.

Lova Sidwell

Very bad...have been with them for a year in a half and have had nothing but bad experiences...they ALWAYS wanna put holds on checks ( which i always cash there) Just went to try to get MY money out of My account without my debit card...showed 2 forms of id, my MILITARY id and my social security card they informed me i couldn't use my social security card as an id...really? But she asked if i had a credit card as an id???! When is a credit card a form of id?? When is a social security card Not an id? Plus considering I've done this MANY times here already...so i go to another wells Fargo and have no problems at all...really won't be back at this bank EVER AGAIN!! Seems like more people walk out of this particular bank pissed off..never will go back here again!!

Curtis Pelling

So mad at these guys right now! I own a business across the street and we were low on change. I went over to get some change and they said they wont give me change because I don't have an account with them. Funny how the one in Ogden will give us change when we need it. Some dude in a shirt and tie came over and tried to be all friendly about it, and ws like sorry, we need an account to give someone change. I don't believe that because Ogden does it, no problem. Like seriously, you can't make change for a $50 to help out a local business or even a local person? This is the same type of crap I ran into at the Wells Fargo branch in Pocatello. Wells Fargo is the only bank that I have ever had this issue with. Do they think they are better than all the other banks? They don't have to provide the basic services that the rest of the industry provides? It is such a sign of arrogance and pompousness. Shame on Wells Fargo. Don't even get me started about when I did have a business account with them and the Business account rep in Pocatello ID lied to me about being charged a monthly fee a few months into the account. When I discovered this and talked with them about it, the response was tough and it just shows to me that this company is pretty smug and arrogant. You can look at their history with how they got themselves into trouble back in 08 and got bailout money. Go google and see what they did with it, with out taxpayers money. It is a shame how these guys help nearly destroy our economy and just ran off with the money. Wells Fargo, do the right thing!