Address: 10111 S Tacoma Way # D5, Tacoma, WA 98499, USA
Phone: +18664867196
Sunday: Closed
Monday: 7:30AM–5:30PM
Tuesday: 7:30AM–5:30PM
Wednesday: 7:30AM–5:30PM
Thursday: 7:30AM–5:30PM
Friday: 7:30AM–5PM
Saturday: Closed
Leslie M
I was able to leave on a preplanned trip & come back to everything being completed as expected. Communication was excellent & they even sent pictures of their work in progress & completed.
Nickie Skoog
Charlie was our technician. He did a fantastic job, great with communication, and was VERY professional! Took before and after pictures and explained exactly what he completed! A++
john poore
Professional Thoughtful, Communicative. My wife and I are so glad that we choose to get our foundation fixed with Terra Frima. The salesman Boston was willing to come to our house multiple times and explain what the cracks, separating and sagging floors and multiple slope points meant and how it could affect our home. He gave several different quotes and ideas whether it was to protect our foundation in place, attempt to lift it back into place and how to support our sagging floors. He also helped us triage our three main problems which included the cause which was the water under and surrounding our foundation. After addressing this through installing an extensive waterproofing system within our basement we then installed bracketed piers in order to hold our foundation in place and prevent any further settling. My favorite part of the whole process was interacting with Jake and his crew who actually installed everything. He did a walkthrough with me explaining every aspect of work they were planning on doing. He patiently answered all of my questions even when they were repetitive. He was also very courteous about our home and property and went the extra mile in order to be as minimally invasive into our garden as possible to install the piers and the sump pump drainage system. He also called and communicated with me when I had concerns or when he wanted to communicate solutions to potential problems. He was clearly experienced with this kind of work and even noticed that my garage foundation was settling and recommended a specific product that could fix the issue cost effectively. He and the very kind Project Manager Bree both advocated for me to receive a great price for the additional work and Bree even organized Jake's crew to come back right away and finish the garage work. When all the work was finished Jake's crew cleaned up and reconcreted very nicely and conducted a closing walkthrough again being patient while fielding all of my wife and my numerous questions. Bree then helped me figure out how to finish out the process and at the end of the day my wife and I felt so lucky that we got to do business with Terra Firma and these individuals.
Melody Smith
Being my first home, I went into it knowing my foundation would need extra care. The TerraFirma team was amazing and very personable. I mean everyone to included, customer service when you call for an appointment, to the initial inspection, and Shea calling to make the appointment. I had Collin as the lead for my home and, he made it happen. Couldn't have had a better group be so professional and kind. Makes all the difference. Glad I was able to find these guys. Highly recommend. 🎉🎉🎉
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We install EverBrace into basements but not crawl spaces. Whether your home has bowing basement walls, a deteriorating foundation, or needs reliable seismic retrofitting services, TerraFirma installs a lightweight, durable, and affordable solution with EverBrace. EverBrace is an innovative structural system that reinforces weak foundation walls, providing vertical support and additional strength for homes. You can find out more and see pictures of EverBrace at goterrafirma.com
TerraFirma performs maintenance on waterproofing systems all year. Servicing the system in the warmer months ensures you’ll be ready for those wet and rainy days before they arrive, but they can be serviced year-round and should be done at least every 12 months.
We recommend maintaining your waterproofing system annually. This will ensure your sump pumps, dehumidifiers and liners are working properly and ready to tackle the worst weather possible.
We understand that life is busy. We ask that you be onsite for a few reasons—first, this is your house, so we want to know what is worrying you, what you’ve noticed in your home and where. We also often need interior access so we can diagnose the signs we see in and around your home. Sometimes we notice symptoms that you may not have noticed like cracks over doorways or in corners that can assist us in knowing where your home is under pressure or compromised.
We understand everyone wants a ballpark price, but like a mechanic---we have to see/evaluate/inspect before we can diagnose. Our solutions are customized to your specific situation. What type of soil or slope does your structure sit on? Is your crawlspace tall or shallow? Is moisture entering from below or above the ground line? Typically, these questions (and many more) can be best assessed onsite by one of our System Design Specialists who see thousands of foundations, basements and crawl spaces each year. Our evaluations are free and no obligation.
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